Keeon Haynes
Training Coordinator at Walter Reed National Military Medical Center- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Healthcare Provider CPR & AED Program
American Heart Association | American Stroke AssociationMay, 2019- Nov, 2024 -
Medical Secretary
Department of Labor
Experience
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Walter Reed National Military Medical Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Training Coordinator
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Apr 2020 - Present
• Develop plans, implement, and evaluate Newcomers Orientation for the department.• Provide administrative support to enterprise required training programs, including Team STEPPS.• Coordinates office processes, instructs employees on specific tasks/job techniques, evaluates the competency, and manages and schedules classroom and conference spaces for education opportunities and training.• Provide recommendations based on extensive experience and familiarity with specialized training and/or education programs, regulations, and other higher Headquarters policies and procedures relating to education and training programs.• Performs and oversees technical support duties necessary for administering employee development programs.• Plan, coordinate, and oversee a variety of technical/administrative functions associated with human resource development activities for the department's civilian and military personnel.• Plan, program, coordinate, and monitor employee development and training based on the organization's and department's long-range goals.• Serve as the department's point of contact and liaison on all civilian training matters with higher headquarters.• Locate sources of specialized training, analyze the information obtained, and submits recommendations for changes in various aspects of the training programs to meet current and future organizational needs.• Manage and schedule classroom and conference spaces for departmental education opportunities.• Provides advice, guidance, and assistance in the administration of training and educational programs.• Liaised between trainers and course participants.• Gathered data about course success and participant experiences to help with future course planning.• Assessed skill gaps for employees in the Patient Administration Department and developed training courses to meet identified needs.
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Department Supply Officer
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Mar 2019 - Present
• Administer of annual departmental supply and equipment budget of ~$250K via the Defense Medical Logistics Standard Support (DMLSS) system.• Forecasts, budgets, manages and controls all inventory transactions for six assigned areas within the department.• Property Manager of $125K in medical equipment within the Patient Movement Office.• Ensure that controls are in place to effectively prevent, fraud, waste, abuse, and mismanagement.• Maintain files for equipment as directed by property and financial accountability requirements; analyzing failures and shortfalls, and take corrective action as required.• Maintain property accountability of Government property using automated systems.• Conducts market research on product pricing and performance for new or current product upgrades and preparing requests for procurement of supplies and equipment, analyzing quotations received from vendors.• Monitors stock levels revise replenishment frequencies, rotates stock, and performs assigned inventory management tasks to maintain uninterrupted supply and support for an assigned area.• Regularly reviews and analyzes stock data to assure the most economical levels are maintained and to assure an acceptable accuracy level.• Searches for training sources to present courses via various media sources including the Internet, and contacts vendors to obtain training program information.• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.• Created and enforced detailed organization processes to increase quality service standards.
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Patient Movement Care Coordinator
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Jun 2017 - Apr 2020
• Tracked and coordinated patient launch/recovery plans for inbound and outbound aeromedical evacuations via the U.S. Transportation Command (TRANSCOM) Regulating Command and Control Evacuation System (TRAC2ES).• Maintained constant communication with the Nursing Supervisors, Ward Charge Nurses, and Medical Providers for bed availability and clinical changes involving patients being evacuated.• Coordinated with the MTF Director and Global Patient Movement Regulating Center (GPMRC) at Scott AFB, IL regarding aeromedical evacuations of eligible and ineligible patients to designated MTF's.• Create and submit patient movement requests to GPRMC via TRAC2ES for validation and planning of aeromedical evacuation flights departing the MTF and local civilian hospitals.• Serve as a Regional Health Benefits Adviser for medical transportation assisting civilian and smaller military medical treatment facilities with transportation requests.• Maintain constant written and/or verbal communication with MTF's Senior Medical Officer, Chief of Staff, and other support staff as it relates to special interest patients arriving and departing hospital.• Provide recommendations based on extensive experience and familiarity with specialized training and/or education programs, regulations, and other higher Headquarters policies and procedures relating to education and training programs.• Work with the interdisciplinary teams to develop a medical treatment transfer plan based on the needs and goals of the patient and/or caregiver.• Works with hospital committees to develop and maintain policies for patient care during aeromedical transfer.• Evaluated the effectiveness of current strategies with an interdisciplinary team and utilized recommendations to make permanent improvements to care standards.• Acted as the main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
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Walter Reed National Military Medical Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Medical Evacutions/Admissions &Dispostions Clerk
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Apr 2015 - Jun 2016
• Track and coordinate patient launch/recovery plans for inbound and outbound aeromedical evacuations via TRAC2ES.• Created patient's pre-admission charts via ESSENTRIS and CHCS for seamless admission into MTF.• Maintained constant communication with the Nursing Supervisors, Ward Charge Nurses, and Medical Providers for bed availability and clinical changes involving patients being evacuated.• Checked and verified member's healthcare eligibility via the DEERS and assigned the appropriate PATCAT before the delivery of care within the MTF.• Coordinated with the MTF Director and GPMRC at Scott AFB, IL regarding aeromedical evacuations of eligible and ineligible patients to designated MTF's.• Create and submit patient movement requests to GPRMC via TRAC2ES for validation and planning of aeromedical evacuation flights departing the MTF and local civilian hospitals.• Received patient admission and disposition data via telephone calls and performed the appropriate acts per regulatory guidelines and local SOP.• Selected and compiled all required inpatient record documents related to admissions and obtained sponsor or patient signatures on demographical information, Billing/Third Party Insurance verification, and Privacy Act sheet.• Performed notifications requirements as they relate to admission, change in status, or disposition of Active Duty, Very Serious Ill/Injured, Seriously Ill/Injured, Very Important Person, and Special Interest Personnel to patient's Primary Care Provider and MTF Senior Medical Officer/Commanding Officer via email.• Assisted in the patient admission process based on federal and state laws.• Interviewed patients or representatives to obtain and verify medical history before being seen by medical professionals.• Collected information, forms, and signatures from patients or family members to create efficient admissions experience.• Confirmed all insurance benefits met standards of admissions as dictated by policy.
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Defense Health Agency
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United States
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Hospitals and Health Care
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700 & Above Employee
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Executive Administrative Assistant
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May 2012 - Apr 2015
• Directed administrative functions for the directors, principals, consultants, and key managers of the laboratory workload review board.• Managed 3 Service Director's complex and frequently changing calendars and travel arrangements.• Created expense reports, budgets, and department filing system for accurate tracking of 3 DoD-wide clinical laboratory shipping and receiving contracts totaling over $4.5 million covering 375 laboratory sites.• Managed external contacts for the Service Directors and kept track of periodic communication needed from priority contacts.• Developed and maintained an alert system for upcoming deadlines on incoming requests and events to include the issuance of laboratory certification letters.• Processed travel expenses and reimbursements via the Defense Travel System for local and international travel arrangements.• Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.• Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency.• Distributed company-wide announcements, booked conference rooms, and coordinated catering for annual staff development forum.• Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities, and support services.
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Personnel Administration Specialist
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May 2009 - May 2012
• Created standard operating procedures for issuance of Government Travel Charge Card (GTCC) and Defense Travel System (DTS) accounts, daily morning personnel reports, and personnel in and out-processing of the command.• Administered a $325,000 annual travel budget and a $75,000 in emergency travel funds.• Coordinated proper routing of administrative packages between multiple offices for final signature and approval by senior staff.• Conceptualized future program components for sustainment of the GTCC and DTS systems approval and delinquency rates.• Developed a first-rate training program for office personnel.• Monitored employee work and developed improvement plans.• Oversaw daily office operations for staff of 15 servicing 410 employees.• Collected, arranged, and input information into the database system.• Generated reports of findings to help management with making key decisions.• Evaluated performance and policies against metrics.• Tracked and analyzed reports to determine needed improvements.• Assisted various departments with change by communicating new improvement plans and expectations.• Resolved conflicts and negotiated mutually beneficial agreements between parties.
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US Navy
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United States
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Armed Forces
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700 & Above Employee
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FMF Hospital Corpsman
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Jul 2008 - May 2009
• Obtained information about the service member's medical history, family medical history, chief complaint, and any known allergies and associated reactions and treatments.• Scheduled and accompanied service members to medical and dental appointments.• Performed clerical duties, such as transcribing appointment visits, data entry, answering phones, and filing patient records.• Supportive duties for diagnostic and technical treatment and procedures.• Assisted physicians, nurses, and other technicians with patient care tasks and assignments.• Reported any unusual changes in the patient's condition or environment to nurse or physician for further evaluation and/or treatment.• Maintained a clean, safe, and well-organized patient environment.• Monitored progress and documented any patient health status changes, keeping the healthcare team updated.• Supervised daily activities and assisted when needed.• Administered medication as directed by the physician.
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