Experience

Fleet Feet Raleigh-Morrisville
• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee
• Retail Experience Manager

  • Sep 2022 - Present


Dixon & Dixon Solutions

• Government Relations Services

• Point to Point Logistics Supervisor

  • Nov 2021 - Present

  Raleigh-Durham-Chapel Hill Area



The Wade Edwards Foundation & Learning Lab (WELL)

• United States
• Education Administration Programs
• 1 - 100 Employee

• Achievement Coordinator

  • Oct 2020 - Dec 2021

  Raleigh, North Carolina, United States I am a Public Ally working with the Wade Edwards Learning Foundation

• Outfitter / Run Specialty Sales Associate

  • Sep 2018 - Oct 2020

  Raleigh-Durham, North Carolina Area ~Help customers find best product with dedicated service and product knowledge ~Understanding complex issues and matching it to the best fitting result ~Entering data into google sheet-based customer database



Brew Ha Ha

• United States
• 1 - 100 Employee

• Barista/ Line Chef

  • Mar 2018 - Jun 2018

  Wilmington, Delaware -Worked as barista and line chef at popular, high volume local coffee roaster -Brewed coffee, prepared drink and meal orders; participated as line crew member -Staffed the counter, greeted guests, and answered inquiries about Brew Ha Ha coffee roast varieties -Cleaned, organized, and re-stocked throughout the service and to-go areas



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Front End Mentor

  • Aug 2012 - Sep 2017

  Raleigh-Durham, North Carolina Area ~Worked as a Customer Service Representative responding to customer inquiries in person, over the phone, and electronically ~Assisted customers during the checkout process, performing all cash register functions ~Mentored new staff and facilitated individualized orientation activities to introduce them to new work environment and organizational policies ~Liaison between Customer Service team and other departments; included helping to fulfill special requests from customers or to… Show more ~Worked as a Customer Service Representative responding to customer inquiries in person, over the phone, and electronically ~Assisted customers during the checkout process, performing all cash register functions ~Mentored new staff and facilitated individualized orientation activities to introduce them to new work environment and organizational policies ~Liaison between Customer Service team and other departments; included helping to fulfill special requests from customers or to resolve customer concerns ~Helped develop updated produce codebooks using Microsoft Excel; data entry Show less



Enterprise Rent-A-Car

• United States
• Real Estate

• Detail Specialist

  • Mar 2011 - Feb 2013

  ~Trained new staff members on rental car preparation policies ~Detailed cars and drove customers to rental locations



Hungates Toys and Hobbies

• Customer Service Supervisor

  • Jun 2007 - Jan 2011

  Raleigh-Durham, North Carolina Area ~Provided customer service, handled cash register, and balanced ~Assisted in maintaining a clean, well-stocked store for customers during their shopping experience ~Accurately handled customer funds and processed transactions using the POS system ~Entrusted with store key and store opening and closing responsibilities