Keely Fletcher

Human Resources Business Partner at AAG Defence Services
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Human Resources Business Partner
      • Jun 2020 - Present
    • United Kingdom
    • Airlines/Aviation
    • 1 - 100 Employee
    • Human Resources Business Partner
      • Apr 2020 - Jun 2020
    • United Kingdom
    • Airlines and Aviation
    • 400 - 500 Employee
    • People Associate Business Partner
      • Jun 2019 - Apr 2020

      • Reporting to the Interim Chief People Officer, provide strategic business partnership to the Engineering division (including Licensed and Unlicensed Aircraft Engineers, Technical Services, support functions) based across the UK network (~500 employees).• Ensured effective implementation of HR policies, and processes aligned to divisional strategic direction, with the overall aim of having a positive impact on business performance.• Provide expert advice on employee and industrial relations and performance issues.• Successfully lead on large scale restructure for engineering, working in partnership with the Chief Technical Officer and Technical Directors. Including organisation design through to implementation.• Manage relationship and annual negotiations with engineers recognised union (Prospect). • Managed redundancy processes for UK and France employees through to settlement and early conciliation with ACAS.• Support and guide managers regarding the management of attendance issues for short term and long term absence through to termination or return to work.• Successfully negotiated the 2019 Engineering pay award.

    • People Advisor
      • May 2016 - Jun 2019

      • Reporting into the HR Business Partner, providing HR support to head office functions (including, Engineering Support, Finance, IT, Sales & Marketing, Commercial) based at Exeter and across the UK network.• Provide effective and efficient HR generalist support, guidance and HR administration to a diverse client group across the shared services division including the HR administration function.• Developed and facilitated succession plans and talent management across the whole business.• Successfully completed TUPE transfer for outsourcing of groups department resulting in costs savings.

    • Human Resources Officer
      • Jul 2004 - May 2016

      • Reporting to the HR Business Partner providing HR support to the engineering division and head office functions (including Licensed and Unlicensed Aircraft Engineers, Technical Services Department, Engineering Support functions, Finance, IT, Sales & Marketing, Commercial) based at Exeter and across the UK network.• Dealing with all recruitment needs from advertising, interviewing, issuing offer and contracts to inducting new employees.• Assisting with and advising on employee relations meetings including investigations, disciplinaries and Grievances.• Supporting HR Managers with redundancies and restructuring.• Supporting employees in 121 consultations.• Administration of promotions, pay adjustments, references, probation, absence recording.• Administration of cycle to work, maternity, sharesave and shares issue.• Supporting the HR Team.• Absence management.• Updating company intranet (Purplenet) and Flybe.com for vacancies.• HR project work.• Base visits across the Flybe UK network

    • Staff Travel Assistant
      • Mar 2001 - Jul 2004

      • Dealing with all staff travel requests (duty and leisure) for Flybe employees, other airlines, travel agents and industry related partners.

    • Reservations Agent
      • Jul 1998 - Mar 2001

      • Provide first line customer and reservations services to individuals, businesses and travel-related organisations. Receive calls, provide information and convert enquiries into reservations via the computerised booking system. Provide general information over the phone promoting the Company, its products and services.

Education

  • Exeter College
    Leisure and Tourism, Advanced GNVQ
    1996 - 1998
  • St Thomas High School
    High School, GCSE's
    1992 - 1996

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