Keeley Ferguson
Customer Support Specialist at LDR Site Services- Claim this Profile
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Experience
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LDR Site Services
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United States
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Environmental Services
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1 - 100 Employee
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Customer Support Specialist
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Apr 2022 - Present
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HELP USA
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United States
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Non-profit Organization Management
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400 - 500 Employee
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Case Manager
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Jul 2019 - Present
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Nanny
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Mar 2021 - May 2021
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Boston Children's Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Medical Receptionist
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Apr 2019 - Jun 2019
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The Guidance Center of Westchester
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Executive Administrative Assistant
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Jun 2018 - Apr 2019
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Planet Fitness
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Italy
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Wellness and Fitness Services
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1 - 100 Employee
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Member Service Representitive
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May 2017 - Aug 2017
• Greeting members• Handled any issues the members had with the facility or with other members• Answered phone calls (10-20/day) resolving issues in regards to billing, directions, and other questions about the upkeep of the gym• Check member’s in and made sure their account didn’t have any issues with their payment method• Offered and gave tours to prospective members then sat down and went through each plan that we offered • Signed people up for memberships based on their finances, seeing which would benefit their lifestyle best • Cleaned all equipment daily and thoroughly throughout the gym
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Student Manager
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Apr 2017 - May 2017
• Make and serve food in every food area on campus (grill, salad bar, pizza place, café)• Create and check inventory list then proceed to stock what needs to be filled • Maintained cleanliness throughout all food service areas• Administered checks to students and established that their hours on their checks were accurate • Supervised students to guarantee they were doing their job correctly and efficiently • Cover other employee’s lunch breaks when needed• Making certain that if someone were to call out, that their shift would be covered (if not by me then calling other employees and check their availability)• Assisted with conducting interviews for prospective students• Lending a helping hand wherever it’s needed
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Youth Mentor
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Nov 2012 - Jun 2013
• Received training in public speaking of sexual health; sexually transmitted disease protection, pregnancy prevention, and birth control device usage• Lectured Teens on how to prevent pregnancy and sexually transmitted diseases and how to use birth control devices • Received training in public speaking of sexual health; sexually transmitted disease protection, pregnancy prevention, and birth control device usage• Lectured Teens on how to prevent pregnancy and sexually transmitted diseases and how to use birth control devices
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Education
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Monroe College
Master of Science - MS, Criminal Justice/Law Enforcement Administration -
State University of New York College at Brockport
Bachelor of Applied Science - BASc, Criminal Justice and Corrections