Experience

Capula

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Application Support Engineer

  • Jan 2023 - Present



HiDef Aerial Surveying Limited

• Environmental Services
• 1 - 100 Employee

• Data Reviewer

  • Jan 2022 - Jan 2023

  Reviewing aerial survey footage, identifying birds, mammals and other anomalies. Work to a high standard, with excellent attention to detail. Meet a KPI pass rate of 90% during regular audits to ensure quality control. Work within an office environment, communicating and collaborating within a team of Data Reviewers to ensure best practice. Operation of unique software used in reviewing surveys. Participate in weekly performance review team meetings. Reviewing aerial survey footage, identifying birds, mammals and other anomalies. Work to a high standard, with excellent attention to detail. Meet a KPI pass rate of 90% during regular audits to ensure quality control. Work within an office environment, communicating and collaborating within a team of Data Reviewers to ensure best practice. Operation of unique software used in reviewing surveys. Participate in weekly performance review team meetings.



Burger King

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Jul 2021 - Jan 2022

  Maintaining site hygiene standards in accordance with food hygiene regulations. Operation of bespoke company software system to high standard. Deal with and successfully resolve customer complaints. Work in a fast, pressured environment without error, maintaining and improving customer experience whilst meeting Key Performance Indicators. Maintaining site hygiene standards in accordance with food hygiene regulations. Operation of bespoke company software system to high standard. Deal with and successfully resolve customer complaints. Work in a fast, pressured environment without error, maintaining and improving customer experience whilst meeting Key Performance Indicators.



KFC UK & Ireland

• United Kingdom
• Food & Beverages
• 700 & Above Employee

• Team Member

  • Oct 2020 - Jan 2021

  Responsible for Front of House and Drive-Thru, whilst meeting Key Performance Indicators. Adhering to and maintaining the high hygiene standards for cleaning the store. Interacting with customers, successfully resolving any issues and providing the best possible service. Responsible for Front of House and Drive-Thru, whilst meeting Key Performance Indicators. Adhering to and maintaining the high hygiene standards for cleaning the store. Interacting with customers, successfully resolving any issues and providing the best possible service.



KFC UK & Ireland

• United Kingdom
• Food & Beverages
• 700 & Above Employee

• Team Member

  • Jul 2019 - Sep 2019

  Providing customers a fantastic, friendly and welcoming experience as the first point of contact. Work efficiently and effectively with my colleagues to run the store to a high standard. Ensuring the store meets all hygiene standards at all times. Operating the bespoke company software to take and manage orders. Providing customers a fantastic, friendly and welcoming experience as the first point of contact. Work efficiently and effectively with my colleagues to run the store to a high standard. Ensuring the store meets all hygiene standards at all times. Operating the bespoke company software to take and manage orders.



Home Bargains

• United Kingdom
• Retail
• 700 & Above Employee

• Store Assistant

  • Jun 2018 - Sep 2018

  Interaction with customers, providing any required help and service to a high standard. Cash and payment handlings at checkouts. Stock handling in warehouse and in-store including shelf replenishment and replacements. Providing high quality cleaning and site management to company standards. Helping other Store Assistants to finish tasks which require teamwork. Independently finishing tasks and working with maximum effort. Interaction with customers, providing any required help and service to a high standard. Cash and payment handlings at checkouts. Stock handling in warehouse and in-store including shelf replenishment and replacements. Providing high quality cleaning and site management to company standards. Helping other Store Assistants to finish tasks which require teamwork. Independently finishing tasks and working with maximum effort.