Experience

Userlane

• Germany
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Business Development Manager

  • Mar 2021 - Present

  Userlane provides a SaaS-based technology to automate User Onboarding & Staff training. With customers ranging from web-based software suites to multinational enterprises, Userlane helps its clients increase revenue by enabling them to create interactive step-by-step guides on top of any website within minutes, without coding skills and directly within the service. Focused on lead generation, outreach campaigns, cold calls, social networking. Responsibel for all Inbound and Marketing generated leads. Show less



STA Travel

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Sales Executive

  • Mar 2019 - Aug 2020

  Moved into Groups and B2B Sales for STA Travel NZ as their sole outbound sales representitive. Started and built up a dedicated school groups department, from marketing material, product strategies to payment plans. Researched markets, generated and qualified leads in both inbound and outbound. Established excellent sales ability and strong interpersonal skills. Travelled across NZ to meet with prospects.

• Travel Sales Consultant

  • Jan 2018 - Mar 2019

  Arranged travel itineraries fro groups, couples, executives and business clients. Very profificent in Amadues GDS and Air Products, helping team members and management with queries. Utilized my experience in sales and travel to create custom packages for clients. Was selected to attend multiple supplier events and trips as an STA representative. Sold the most Day trips in 2018. Successfully transferred to into a Head Office role, located in Auckland, New Zealand.



Brightspark Travel Canada

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Sales Consultant

  • Aug 2014 - Sep 2016

  Responsible for cold calling and following up on potential leads. Travelling across the province to meet with potential clients, creating custom itineraries, winning sales and keeping clients on retention year over year.

• Operations Coordinator

  • Aug 2012 - Aug 2014

  Responsible for booking and creating itineraties for group travel accross North America. Booked clients into restaruants, attractions, venues, hotels and transportion. Researched and secured event spaces for bands, choirs and other musical groups to perform in.

• Tour Leader

  • Apr 2007 - Aug 2012

  Took students ranging from Grade 6 to College to a variety of cities across the North East (Ottawa, New York, Boston, Chicago, Quebec, ect) Responsible for checking the groups into attractions and hotels, taking meal orders and making sure the flow of the trip is smooth witile engagning the group with facts, stories, jokes. Won tour guide of the year multiple times.