Experience

Nordion

• Canada
• Hospitals and Health Care
• 100 - 200 Employee

• Customer Account Manager

  • Jan 2020 - Present

  Key Responsibilities - Have responsibility for a Customer account portfolio under the leadership of Senior Manager Commercial Operations; and for the fulfillment of customer orders relating to Nordion products and services - Develop and foster effective relationships with external customers and internal stakeholders; work to build and represent Nordion and Sotera Health’s overall brand in a positive manner - Play a key role with the Nordion Sr commercial management team in the… Show more Key Responsibilities - Have responsibility for a Customer account portfolio under the leadership of Senior Manager Commercial Operations; and for the fulfillment of customer orders relating to Nordion products and services - Develop and foster effective relationships with external customers and internal stakeholders; work to build and represent Nordion and Sotera Health’s overall brand in a positive manner - Play a key role with the Nordion Sr commercial management team in the negotiation and/or renewal of customer contracts - Gather and assess customer requirements to establish annual business forecasts, keeping aligned with Nordion resources and overall business objectives - Drive overall results by delivering on contractual obligations within your account portfolio; meet forecast requirements and achieve business plan objectives on a monthly, quarterly and annual basis - Actively seek to generate new business outside of recurring contractual commitments for C188 Cobalt-60; ie/ special source applications, irradiator equipment, spare parts - Gather, synthesize and share market intelligence - Participate in strategic and tactical business planning initiatives - Interface with internal cross-functional groups to establish product, logistics, and regulatory requirements necessary to complete customer shipments. Show less Key Responsibilities - Have responsibility for a Customer account portfolio under the leadership of Senior Manager Commercial Operations; and for the fulfillment of customer orders relating to Nordion products and services - Develop and foster effective relationships with external customers and internal stakeholders; work to build and represent Nordion and Sotera Health’s overall brand in a positive manner - Play a key role with the Nordion Sr commercial management team in the… Show more Key Responsibilities - Have responsibility for a Customer account portfolio under the leadership of Senior Manager Commercial Operations; and for the fulfillment of customer orders relating to Nordion products and services - Develop and foster effective relationships with external customers and internal stakeholders; work to build and represent Nordion and Sotera Health’s overall brand in a positive manner - Play a key role with the Nordion Sr commercial management team in the negotiation and/or renewal of customer contracts - Gather and assess customer requirements to establish annual business forecasts, keeping aligned with Nordion resources and overall business objectives - Drive overall results by delivering on contractual obligations within your account portfolio; meet forecast requirements and achieve business plan objectives on a monthly, quarterly and annual basis - Actively seek to generate new business outside of recurring contractual commitments for C188 Cobalt-60; ie/ special source applications, irradiator equipment, spare parts - Gather, synthesize and share market intelligence - Participate in strategic and tactical business planning initiatives - Interface with internal cross-functional groups to establish product, logistics, and regulatory requirements necessary to complete customer shipments. Show less



ProSlide Technology Inc.

• Canada
• Recreational Facilities
• 100 - 200 Employee

• Electro-Mechanical Technologist

  • Apr 2018 - Nov 2019

  - Managing of electrical, plumbing and labouring teams of up to 20 people during various stages of waterslides construction - Management of entire project relating to any and all electrical aspects of the ride installation - Log employee hours, organize incoming and outgoing shipments, manage site inventory and file daily update and goal oriented reports - International travel up to 90% of the time, often performing under pressure and long work days of up to 18 hours -… Show more - Managing of electrical, plumbing and labouring teams of up to 20 people during various stages of waterslides construction - Management of entire project relating to any and all electrical aspects of the ride installation - Log employee hours, organize incoming and outgoing shipments, manage site inventory and file daily update and goal oriented reports - International travel up to 90% of the time, often performing under pressure and long work days of up to 18 hours - Installation, programming and testing of all electrical equipment pertaining to electrically enhanced waterslides not limited to: Linear Induction Motors, PLC's, conveyor motors, photo eye and induction proximity sensors, encoders, moving station conveyors, hand stations and operating panels. - Troubleshooting of electrical equipment and programming issues - Oversee waterslide construction by use of electrical, mechanical and site schematics while improvising rationally when issues or contradictions arise - Self-motivated, quick learning and working under minimal supervision is a must - Follow ample amounts of safety tests and safety procedures to ensure the safety all future patrons who may use the ride - Performing ride testing and dummy testing hundreds of times per waterslide while noting and reporting performance, quality and statistics of each and every run - Using accelerometer testing to get an in-depth look at both acceleration and inertia data - Inspection and commissioning of Hydro-Magnetic and SkyBox Drop System Water Rides in accordance with company's standards and country's electrical, mechanical and structural codes - Perform Site Acceptance Tests (SAT) as well as Factory Acceptance Tests (FAT) for all rides - Project management responsibilities include: Creating and updating project Gantt chart; Writing daily reports; Budget tracking; Inventory tracking; Communication between all contractors on site Show less - Managing of electrical, plumbing and labouring teams of up to 20 people during various stages of waterslides construction - Management of entire project relating to any and all electrical aspects of the ride installation - Log employee hours, organize incoming and outgoing shipments, manage site inventory and file daily update and goal oriented reports - International travel up to 90% of the time, often performing under pressure and long work days of up to 18 hours -… Show more - Managing of electrical, plumbing and labouring teams of up to 20 people during various stages of waterslides construction - Management of entire project relating to any and all electrical aspects of the ride installation - Log employee hours, organize incoming and outgoing shipments, manage site inventory and file daily update and goal oriented reports - International travel up to 90% of the time, often performing under pressure and long work days of up to 18 hours - Installation, programming and testing of all electrical equipment pertaining to electrically enhanced waterslides not limited to: Linear Induction Motors, PLC's, conveyor motors, photo eye and induction proximity sensors, encoders, moving station conveyors, hand stations and operating panels. - Troubleshooting of electrical equipment and programming issues - Oversee waterslide construction by use of electrical, mechanical and site schematics while improvising rationally when issues or contradictions arise - Self-motivated, quick learning and working under minimal supervision is a must - Follow ample amounts of safety tests and safety procedures to ensure the safety all future patrons who may use the ride - Performing ride testing and dummy testing hundreds of times per waterslide while noting and reporting performance, quality and statistics of each and every run - Using accelerometer testing to get an in-depth look at both acceleration and inertia data - Inspection and commissioning of Hydro-Magnetic and SkyBox Drop System Water Rides in accordance with company's standards and country's electrical, mechanical and structural codes - Perform Site Acceptance Tests (SAT) as well as Factory Acceptance Tests (FAT) for all rides - Project management responsibilities include: Creating and updating project Gantt chart; Writing daily reports; Budget tracking; Inventory tracking; Communication between all contractors on site Show less



Alstom

• France
• Rail Transportation
• 700 & Above Employee

• Electro Mechanical Technician

  • Oct 2016 - Apr 2018

  Retrofit Team (January 2nd-August 1st) - Electrical/Mechanical retrofit, testing and troubleshooting of Ottawa's upcoming LRT - Designing, testing and implementation of upgrades as project progresses - Make important judgement calls in order to meet non-negotiable deadlines - Maintain communication to 10+ other teams to ensure a smooth transition for vehicle production stages ET01 Team, 1st promotion (August 1st-September 7th) - Insulation testing (safety testing) before… Show more Retrofit Team (January 2nd-August 1st) - Electrical/Mechanical retrofit, testing and troubleshooting of Ottawa's upcoming LRT - Designing, testing and implementation of upgrades as project progresses - Make important judgement calls in order to meet non-negotiable deadlines - Maintain communication to 10+ other teams to ensure a smooth transition for vehicle production stages ET01 Team, 1st promotion (August 1st-September 7th) - Insulation testing (safety testing) before each individual car assembly - Write work orders for Retrofit/Production team when discrepancies are found - Update and modify electrical schematics when improvements are made - Run diagnostics on entire train system and outsource repairs when needed Serial/Dynamic Test Team, 2nd promotion (September 7th - April 2nd) - Static testing of all train system software, hardware and functionality - Programming, installing, testing and troubleshooting of all network systems on board - Dynamic testing of train performance, brakes and on-board equipment - Stage walk-throughs with the client to ensure a quality controlled delivery Show less Retrofit Team (January 2nd-August 1st) - Electrical/Mechanical retrofit, testing and troubleshooting of Ottawa's upcoming LRT - Designing, testing and implementation of upgrades as project progresses - Make important judgement calls in order to meet non-negotiable deadlines - Maintain communication to 10+ other teams to ensure a smooth transition for vehicle production stages ET01 Team, 1st promotion (August 1st-September 7th) - Insulation testing (safety testing) before… Show more Retrofit Team (January 2nd-August 1st) - Electrical/Mechanical retrofit, testing and troubleshooting of Ottawa's upcoming LRT - Designing, testing and implementation of upgrades as project progresses - Make important judgement calls in order to meet non-negotiable deadlines - Maintain communication to 10+ other teams to ensure a smooth transition for vehicle production stages ET01 Team, 1st promotion (August 1st-September 7th) - Insulation testing (safety testing) before each individual car assembly - Write work orders for Retrofit/Production team when discrepancies are found - Update and modify electrical schematics when improvements are made - Run diagnostics on entire train system and outsource repairs when needed Serial/Dynamic Test Team, 2nd promotion (September 7th - April 2nd) - Static testing of all train system software, hardware and functionality - Programming, installing, testing and troubleshooting of all network systems on board - Dynamic testing of train performance, brakes and on-board equipment - Stage walk-throughs with the client to ensure a quality controlled delivery Show less



Myers Orleans Nissan

• Canada
• Retail
• 1 - 100 Employee

• Sales Consultant

  • May 2016 - Oct 2016

  - Meeting daily with clients to go over sales packages and promotions - Inspection and ride-testing of vehicles with client - Generating leads through the use of referrals, warm calling or social media - Filling out paper work for car loan acquisition - A strong focus on organizational skills, scheduling and time management - Meeting daily with clients to go over sales packages and promotions - Inspection and ride-testing of vehicles with client - Generating leads through the use of referrals, warm calling or social media - Filling out paper work for car loan acquisition - A strong focus on organizational skills, scheduling and time management



FibreStream

• Canada
• Telecommunications
• 1 - 100 Employee

• Director of Sales and Installations

  • Jan 2016 - May 2016

  - Installation of internet and phone services to personal lead generated clients - Organizing high-rise lobby promotions to generate leads and interest - Pulling and terminating Ethernet cables to various apartments within the building - Troubleshooting network issues to provide and maintain a working relationship with the clients - installing network equipment in preparation for new building launches - Installation of internet and phone services to personal lead generated clients - Organizing high-rise lobby promotions to generate leads and interest - Pulling and terminating Ethernet cables to various apartments within the building - Troubleshooting network issues to provide and maintain a working relationship with the clients - installing network equipment in preparation for new building launches



Scotiabank

• Canada
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Nov 2013 - Nov 2015

  - Apply in depth knowledge of computer software and exercise strong data entry, data retrieval and keyboard skills - Exercise great caution and strict protocols when dealing with large sums of money - A strong need for security and compliance methodology - Be courteous, empathetic and skillful at conveying information and ideas concisely and correcting issue promptly and professionally - Utilize exceptional communication skills including the ability to listen closely to the patrons… Show more - Apply in depth knowledge of computer software and exercise strong data entry, data retrieval and keyboard skills - Exercise great caution and strict protocols when dealing with large sums of money - A strong need for security and compliance methodology - Be courteous, empathetic and skillful at conveying information and ideas concisely and correcting issue promptly and professionally - Utilize exceptional communication skills including the ability to listen closely to the patrons in order to fulfill their needs Show less - Apply in depth knowledge of computer software and exercise strong data entry, data retrieval and keyboard skills - Exercise great caution and strict protocols when dealing with large sums of money - A strong need for security and compliance methodology - Be courteous, empathetic and skillful at conveying information and ideas concisely and correcting issue promptly and professionally - Utilize exceptional communication skills including the ability to listen closely to the patrons… Show more - Apply in depth knowledge of computer software and exercise strong data entry, data retrieval and keyboard skills - Exercise great caution and strict protocols when dealing with large sums of money - A strong need for security and compliance methodology - Be courteous, empathetic and skillful at conveying information and ideas concisely and correcting issue promptly and professionally - Utilize exceptional communication skills including the ability to listen closely to the patrons in order to fulfill their needs Show less



Cuise Sante International

• Sales Consultant

  • Jun 2012 - Nov 2013

  - Find creative ways to generate new business via leads. Tactics include cold calling, trade shows, referrals other lead generating strategies - Recruit clients, coordinate and schedule reservations by phone - Administer and close sales packages - Provide client with technical guidance and support - Maintain compliance with rules, processes, procedures and protocols within the sales industry - Issue resolution quickly and efficiently over the phone to high stress customers - Find creative ways to generate new business via leads. Tactics include cold calling, trade shows, referrals other lead generating strategies - Recruit clients, coordinate and schedule reservations by phone - Administer and close sales packages - Provide client with technical guidance and support - Maintain compliance with rules, processes, procedures and protocols within the sales industry - Issue resolution quickly and efficiently over the phone to high stress customers



Com-Net

• France
• Software Development

• Cable Technician

  • Jun 2010 - Jun 2012

  - Cable installation for large projects while maintaining important deadlines and criteria - Assembly and installation of security equipment, computers and other various electronics - Test all equipment following installation to ensure proper working order - Worked long hours with a positive attitude and successful outcome - Cable installation for large projects while maintaining important deadlines and criteria - Assembly and installation of security equipment, computers and other various electronics - Test all equipment following installation to ensure proper working order - Worked long hours with a positive attitude and successful outcome