Keegan Chinappen Govender

System Analyst at Old Mutual iWYZE
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English -

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Experience

    • South Africa
    • Insurance
    • 200 - 300 Employee
    • System Analyst
      • Jun 2022 - Present

      Callbi Administrator

    • Outbound Sales Manager
      • Jun 2018 - Dec 2022

    • Sales Manager / Business Partner
      • Jan 2017 - Apr 2018

      Manage lead generation. Manage Sales Manage QA department Recruitment Business Development Performance Management Coaching and Development Training Manage lead generation. Manage Sales Manage QA department Recruitment Business Development Performance Management Coaching and Development Training

    • National Sales Manager
      • Jul 2016 - Dec 2016

      Sales PlanningFinancial/BudgetsMarketingRelationship BuildingBusiness Development

    • National Sales Manager
      • Jul 2016 - Jul 2016

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Sales Manager / Team Leader
      • Oct 2010 - Jun 2016

      Sales Forecasting . Implementation of sales plans. Planned staff capacity and ensured optimization of operational efficiency. Ensured Service Level Agreements are met with external providers. Weekly , daily , monthly team meetings. Weekly and monthly KPI's Weekly coaching and Development session with agents. Performance Management. Attendance Management Sales Forecasting . Implementation of sales plans. Planned staff capacity and ensured optimization of operational efficiency. Ensured Service Level Agreements are met with external providers. Weekly , daily , monthly team meetings. Weekly and monthly KPI's Weekly coaching and Development session with agents. Performance Management. Attendance Management

    • Campaign Manager
      • Apr 2009 - Oct 2010

      • Ensure SLA is met • Manage 5 Team Leaders • Weekly team reviews • Hiring and training of staff • Doing monthly commission • Loading of leads into Predictive Dialer • Ensure SLA is met • Manage 5 Team Leaders • Weekly team reviews • Hiring and training of staff • Doing monthly commission • Loading of leads into Predictive Dialer

    • Team Leader
      • Apr 2008 - Apr 2009

      • Sales of Cell C contract (cold calling) • Customer Liaison • Manage a sales team of 15 agents • Coaching of team member • Sales of Cell C contract (cold calling) • Customer Liaison • Manage a sales team of 15 agents • Coaching of team member

Education

  • Henley Africa
    ACMP, NQF6 ACMP
    2022 - 2023
  • Milpark Education
    NQF5
    2021 - 2021
  • Clairwood secondary
    1995 - 1999
  • ganges secondary
    1995 - 1996

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