Experience

Montgomery Job Corps Ctr
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Career Preparation Period Specialist

  • Oct 2022 - Present


Alabama State University

• United States
• Higher Education
• 700 & Above Employee

• Financial Advisor

  • Apr 2019 - Dec 2022

  Accountable for advising and counselling students and their parents on financial aid products that is available to them. Resolving student inquiries relating to financial aid products. Offering guidance through financial aid processes to meet their needs as well as ensuring quick response to email, web and telephone inquiries. Studying and evaluating policies, regulations and applicable laws relating to financial aid products. Receiving and analyzing financial aid applications based on the established laws as well as processing applications received in a timely manner within set deadlines. Implementing new initiatives within the assigned program areas. Creating detailed reports relating to financial aid and assigned programs in compliance with the law. Show less



V-Tech Solutions Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Representative for Federal Student Aid Center

  • May 2018 - Mar 2019

  Answer all calls pertaining to Free Application for Federal Student Aid (FAFSA). I walked applicants through the steps on how to Create an FSA ID, manage their username, and password. I provided the status of FAFSA application, assisted with making corrections to the application if necessary. I informed callers of helpful websites and tips to complete various applications for Federal Grants & Loans. I assisted applicants with information on their student loans using the (NSLDS) National Student Loan Data System for Students. Advised students on how to complete entrance/exit counseling, sign the (MPN) Master Promissory Note. Upon request, mailed out Student Aid Reports or the signature page of the FAFSA application. Created Verification ID request on locked accounts. Show less



Alabama Housing Finance Authority

• United States
• Financial Services
• 1 - 100 Employee

• Loan Boarding Officer

  • Aug 2016 - Mar 2018

  Analyzes loan documents, loan worksheets, commitment reports, and provides appropriate system boarding. You will enter data and control quality of new and renewed loans into the loan system. Analyzes loan documents, loan worksheets, commitment reports, and provides appropriate system boarding. You will enter data and control quality of new and renewed loans into the loan system.