Experience

Municipal Technologies LLC

• United States
• Computer and Network Security
• 1 - 100 Employee

• Application Support

  • May 2021 - Present



Nova Southeastern University

• United States
• Higher Education
• 700 & Above Employee

• Immersive analyst

  • Dec 2018 - Sep 2020

  • Debugged and maintained software • Trained staff members and students on software functionality • Assisted with program assessment to ensure proper functionality and developed reports and presentation of results • Developed a gaming software application, which included 3D design and gaming model development • Drafted requirements documentation of functional and technical requirements • Designed interactive and engaging content, incorporating design theory… Show more • Debugged and maintained software • Trained staff members and students on software functionality • Assisted with program assessment to ensure proper functionality and developed reports and presentation of results • Developed a gaming software application, which included 3D design and gaming model development • Drafted requirements documentation of functional and technical requirements • Designed interactive and engaging content, incorporating design theory, used by students for learning • Researched and integrated AR & AI technology to a gaming platform • Integrate Alexa Skills and IBM Watson SDK into Unity 3D • Coordinated with different departments to discuss current IT projects to research and gather requirements Show less • Debugged and maintained software • Trained staff members and students on software functionality • Assisted with program assessment to ensure proper functionality and developed reports and presentation of results • Developed a gaming software application, which included 3D design and gaming model development • Drafted requirements documentation of functional and technical requirements • Designed interactive and engaging content, incorporating design theory… Show more • Debugged and maintained software • Trained staff members and students on software functionality • Assisted with program assessment to ensure proper functionality and developed reports and presentation of results • Developed a gaming software application, which included 3D design and gaming model development • Drafted requirements documentation of functional and technical requirements • Designed interactive and engaging content, incorporating design theory, used by students for learning • Researched and integrated AR & AI technology to a gaming platform • Integrate Alexa Skills and IBM Watson SDK into Unity 3D • Coordinated with different departments to discuss current IT projects to research and gather requirements Show less



Miami Dolphins and Hard Rock Stadium

• United States
• Spectator Sports
• 700 & Above Employee

• GameDay Information Technology Support Specialist

  • Aug 2016 - Nov 2019

  •Trained Junior-Level IT staff members on the use of third-party software applications and devices •Performed hardware and software installations and maintenance for desktops, laptops, and mobile devices •Delegated and reviewed ticket assignments to appropriate IT staff •Reported and documented major issues to senior management and third-party developers •Resolved various issues such as troubleshoot mobile point-of-sale (POS) devices and software… Show more •Trained Junior-Level IT staff members on the use of third-party software applications and devices •Performed hardware and software installations and maintenance for desktops, laptops, and mobile devices •Delegated and reviewed ticket assignments to appropriate IT staff •Reported and documented major issues to senior management and third-party developers •Resolved various issues such as troubleshoot mobile point-of-sale (POS) devices and software applications •Supervised IT hardware inventory and refreshed software applications Show less •Trained Junior-Level IT staff members on the use of third-party software applications and devices •Performed hardware and software installations and maintenance for desktops, laptops, and mobile devices •Delegated and reviewed ticket assignments to appropriate IT staff •Reported and documented major issues to senior management and third-party developers •Resolved various issues such as troubleshoot mobile point-of-sale (POS) devices and software… Show more •Trained Junior-Level IT staff members on the use of third-party software applications and devices •Performed hardware and software installations and maintenance for desktops, laptops, and mobile devices •Delegated and reviewed ticket assignments to appropriate IT staff •Reported and documented major issues to senior management and third-party developers •Resolved various issues such as troubleshoot mobile point-of-sale (POS) devices and software applications •Supervised IT hardware inventory and refreshed software applications Show less



U.S. Department of Homeland Security

• Government Administration
• 700 & Above Employee

• TSO

  • Oct 2010 - Jun 2014

  •Utilized Explosive Detective System Technology to assess and identify potentially life-threatening weapons and explosives (IEDs) •Monitored Metal Detector and Body Imaging Technology to ensure passenger safety •Performed diagnostic testing on various equipment •Utilized Explosive Detective System Technology to assess and identify potentially life-threatening weapons and explosives (IEDs) •Monitored Metal Detector and Body Imaging Technology to ensure passenger safety •Performed diagnostic testing on various equipment



US Army Reserves

• Gainesville, Florida Area

• (42A) Human Resources Specialist

  • Nov 2004 - Sep 2009



US Army

• United States
• Armed Forces
• 700 & Above Employee

• (19K) Tanker

  • Nov 2001 - Nov 2004