Service Improvement Process Specialist

• May 2023 - Present

Banker Associate

• Jul 2022 - Present

Podcast Production Intern at SiriusXM

• Jan 2022 - May 2022

• Researched and compiled a list of 30 potential podcast guests by creating a criteria list, that resulted in new talent for the show. • Presented feedback in live podcast edit sessions through active listening and critical thinking, thus improving overall clarity, accuracy, and the listener experience. • Performed social media audits and provided innovative engagement strategies, which led to increased social media activity. • Researched and compiled a list of 30 potential podcast guests by creating a criteria list, that resulted in new talent for the show. • Presented feedback in live podcast edit sessions through active listening and critical thinking, thus improving overall clarity, accuracy, and the listener experience. • Performed social media audits and provided innovative engagement strategies, which led to increased social media activity.

Video Audio Social Media Intern

• Sep 2021 - Jan 2022

• Pitched a digital marketing ad for “BankBlack Early Pay”, that increased use and awareness of the service. • Provided revisions for nationally televised commercials by conducting 1:1 review sessions with the multimedia director. • Lead the intern team by delegating work and tracking progress for each monthly social media calendar, which created a balanced and efficient workspace. • Pitched a digital marketing ad for “BankBlack Early Pay”, that increased use and awareness of the service. • Provided revisions for nationally televised commercials by conducting 1:1 review sessions with the multimedia director. • Lead the intern team by delegating work and tracking progress for each monthly social media calendar, which created a balanced and efficient workspace.

Training Production Assistant Intern

• Jun 2021 - Aug 2021

• Produced two internal podcast episodes by interviewing leaders with various backgrounds, that generated increased diversity and inclusion of staff within the Sales department. • Created three opening title sequences for training programs in the Sales department for over 100 plus employees, that boosted overall creativity and employee engagement. • Developed and coordinated a sonic identity for training programs by consulting with team members, that produced a dynamic sound that fit the training team's brand pillars. Show less

Resident Assistant

• Aug 2019 - May 2021

• Building relationships with each resident• Conducting resident meditations • Facilitating small group meetings and conversations

Student Coordinator

• May 2019 - Feb 2020

• Budgeting and ordering school supplies and snacks• Planning and organizing monthly events for student involvement • Establishing relationships and connections with students and staff

Social Media Manager

• Jun 2020 - Apr 2021

•Curating IG stories, Instagram posts, blog posts, and captions • Scheduling weekly content • Engaging on client’s social medium • Designing graphics for sales and promotions •Curating IG stories, Instagram posts, blog posts, and captions • Scheduling weekly content • Engaging on client’s social medium • Designing graphics for sales and promotions

Social Media Marketing Intern

• May 2020 - Sep 2020

• Sourcing content that ranges from viral content, memes, and news • Designing and curating social media posts using the Adobe Cloud • Copywriting for captions and campaigns • Researching and analyzing social media trends • Sourcing content that ranges from viral content, memes, and news • Designing and curating social media posts using the Adobe Cloud • Copywriting for captions and campaigns • Researching and analyzing social media trends

Production Assistant

• May 2019 - Dec 2019

• Assisted in directing host and panelist during production recordings • Managed estimated running times • Aided in stage and camera set-up along with show topic discussion • Closely monitored the script during filming • Assisted in directing host and panelist during production recordings • Managed estimated running times • Aided in stage and camera set-up along with show topic discussion • Closely monitored the script during filming

Radio Promotor

• Mar 2019 - Aug 2019

•Researched college radio stations around the country •Collaborated with college radio hosts and producers to put new music into their rotation •Assisted in mailing music to stations while keeping detailed records •Budgeted shipping costs and materials •Researched college radio stations around the country •Collaborated with college radio hosts and producers to put new music into their rotation •Assisted in mailing music to stations while keeping detailed records •Budgeted shipping costs and materials