Keaton Thomas
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Bio
Credentials
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Google Project Management Certificate
CourseraJul, 2022- Nov, 2024 -
Google Project Management Certificate
CourseraJul, 2022- Nov, 2024 -
Salesforce Essential Training
LinkedInMay, 2022- Nov, 2024 -
Word Essential Training (Office 365/Microsoft 365)
LinkedInMay, 2022- Nov, 2024 -
Communication Foundations
LinkedInApr, 2022- Nov, 2024 -
Requirements Elicitation and Analysis
LinkedInMar, 2022- Nov, 2024 -
Networking Foundations: Networking Basics
LinkedInFeb, 2022- Nov, 2024 -
SAP ERP Essential Training
LinkedInFeb, 2022- Nov, 2024 -
Agile Requirements Foundations
LinkedInJan, 2022- Nov, 2024 -
Business Analysis Foundations
LinkedInJan, 2022- Nov, 2024 -
Business Benefits Realization Foundations
LinkedInJan, 2022- Nov, 2024 -
Excel Power Query Tips and Techniques
LinkedInJan, 2022- Nov, 2024 -
SQL Essential Training
LinkedInJan, 2022- Nov, 2024 -
Using Python for Automation
LinkedInJan, 2022- Nov, 2024 -
Beverage Specialist Certificate
Society of Wine EducatorsNov, 2021- Nov, 2024 -
Power BI Essential Training
LinkedInAug, 2021- Nov, 2024 -
Data Visualization in R Course
Dataquest.ioMar, 2021- Nov, 2024 -
Data Structures in R Course
Dataquest.ioFeb, 2021- Nov, 2024 -
Introduction to Data Analysis in R Course
Dataquest.ioFeb, 2021- Nov, 2024 -
WSET 3 award in Wine with Distinction
Wine & Spirit Education TrustOct, 2020- Nov, 2024 -
Keaton Thomas
Society of Wine EducatorsDec, 2018- Nov, 2024 -
Food Managers Certificate
-Sep, 2016- Nov, 2024 -
TABC
Texas Alcoholic Beverage Commission
Experience
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me&u
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Australia
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Hospitality
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100 - 200 Employee
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Project Lead
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May 2022 - Present
Implementation Project Lead Implementation Project Lead
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Paradies Lagardère
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United States
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Retail
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700 & Above Employee
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Store Systems Analyst
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May 2021 - May 2022
Working with all departments to problem solve for cleaner data and answers to business questions more efficiently through improved communication between all store systems. Working with all departments to problem solve for cleaner data and answers to business questions more efficiently through improved communication between all store systems.
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Vino Volo
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United States
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Retail
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100 - 200 Employee
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General Manager/ Systems Manager
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Oct 2016 - May 2021
Managing the store to deliver excellent customer service and maximize sales opportunities, including but not limited to: Deliver and coach employees to surprise and delight customers with a service level they have never-before experienced at an airport, and rarely ever encounter at stores or wine bars outside the airport. Collaborate with Associates to ensure all customers are as happy as possible at all times, and allpossible wine up-sale opportunities are captured. Ensure that all alcohol beverage control regulations are followed. Ensuring that the store is clean and well-keptManaging product offering and inventory. Managing the relationship and negotiating prices with local vendors where necessary Ensuring successful implementation of new products, policies, and corporate initiatives Hiring, training, and managing all store employees Scheduling shifts to ensure good customer service and timely opening and closing of the store whilealso controlling unnecessary labor expense Evaluating employees to ensure they meet company standards Handling payroll for the store including but not limited to ensuring that employee hours worked areaccurately tracked, ensuring that breaks are taken, and generating reports to the payroll vendor in atimely manner Leading shifts when necessaryAny other duties to ensure the smooth and profitable operation of the store, including but not limited to: Ensuring that the store is in good repair, including coordinating with vendors to handle maintenanceand repair if necessary Ensuring that the store meets all necessary laws, codes and regulations including but not limited tolocal health codes and alcoholic beverage control codes Processing invoices and other paperwork in a timely manner Following all directives and requests from the Landlord and the Airport Authority-2017 Best Airport Bar/Restaurant Waitstaff -USA TODAY-2018 Nominated Best Airport Bar -USA TODAY Show less
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Senior Wine Associate (Assistant General Manager)
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Sep 2015 - Oct 2016
-Manage the bar and waitstaff, including hiring and enforcing disciplinary actions, though very rare.-Manage inventory, including buying products, managing and reconciling counts. -I am the direct contact for representatives and continuously "put out fires." Negotiate prices on wine and food. -Change and maintain the wine list.-Analyze our Profit and Loss and find ways to improve. I helped increase weekly guest average and net sales, while decreasing labor dollars per hour. -Proven manager of difficult scheduling issues as well as resolved difficult personal issues being a problem at the store. -Maintain relationships with regulars. -Establish wine training and follow through with corporate training. Show less
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Wine Associate
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Jun 2014 - Sep 2015
I am continuing my wine study under many knowledgable people. I am helping with wine education and will be working on my somm course work. One of my favorite parts of the job is the interesting people I have the chance to interact with at the airport. Everyone from honeymooners to the intellectual property attorneys have their own story and interest. I get to share my favorite interest (wine) with them so I really enjoy hearing about theirs.
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Credit Analyst
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Aug 2012 - Jun 2013
2nd lien department. Reviewed and corrected RESPA documents as well as pre-closing documents (HUD-1). Performed audits to make sure all disclosures were in compliance. I needed to stay fluent in government protocols and regulations. Gained experience in ordering and checking MERS, rate spread calculations, ordering and reading tax transcripts, opening title with title companies, ordering appraisals and inspections, ordering and reading flood certifications, performing verifications of employment, ordering insurance, ordering CoreLogic and checking credit, and completing Patriot Act forms. Show less
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Post Closer
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Jun 2012 - Mar 2013
Receiving the entire mortgage package and verifying all documents were signed correctly. After verifying all the documents I uploaded them to the system. While performing these duties I was also required to keep up to date with documents and procedures in a constantly changing environment.
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IBC Bank
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United States
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Banking
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700 & Above Employee
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Sales Associate
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Aug 2011 - Jun 2012
- Provided customers with in depth knowledge of bank products and was their direct contact with the bank - Created personal relationships that will last a long time with business owners and personal clients as well - Responsible for maintaining excellent customer service and expected to find the correct solutions to customers problems the first time. - Made hundreds of calls to customers and for customers. Some to solve problems and others to make sales and get product knowledge out. - Provided customers with in depth knowledge of bank products and was their direct contact with the bank - Created personal relationships that will last a long time with business owners and personal clients as well - Responsible for maintaining excellent customer service and expected to find the correct solutions to customers problems the first time. - Made hundreds of calls to customers and for customers. Some to solve problems and others to make sales and get product knowledge out.
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Education
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2008 - 2011
University of North Texas
Bachelors, Entrepreneurship -
2008 - 2011
University of North Texas
Bachelor of Business Administration - BBA, Entrepreneurship/Entrepreneurial Studies
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