Experience

Canadian National Exhibition

• Canada
• Entertainment
• 1 - 100 Employee

• Supervisor

  • Jul 2023 - Present



Craig's Cookies Inc.

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Food Truck Manager

  • Apr 2023 - Present

• Assistant Manager

  • Sep 2022 - Jun 2023

  • Assumed management responsibilities, including opening and closing of the store, and ordering supplies to keep inventory stocked• Oversaw cash management and maintained the cash register, ensuring accurate recording of all transactionsand compliance with accounting procedures.• Prepared and baked cookies in a timely manner to meet customer orders and kitchen preparation needs• Maintained cleanliness and sanitation of kitchen space to uphold health and safety standards• Delivered outstanding customer service to guests by promptly addressing inquiries and resolving concerns• Utilized point-of-sale (POS) technology to process sales transactions, handling cash and credit card payments• Assisted with training and onboarding of new employees• Operated a mobile food business, responsible for all aspects of food preparation, sales, and customer service in a fast-paced and dynamic environment Show less



Canadian National Exhibition

• Canada
• Entertainment
• 1 - 100 Employee

• Supervisor

  • Aug 2022 - Sep 2022

  • Facilitated daily shift check ins• Delegation of work/activities amongst volunteers• Daily supply checks and restocking duties• Ensured necessary paperwork completed and tracking hours for volunteers

• Call Center Representative

  • Jul 2022 - Aug 2022

  • Maintained accurate and up to date knowledge of company products and services• Providing prompt and knowledgeable customer service• Utilized company equipment and software to answer calls and assist customers• Data entry and tracking of calls for corporate discount offers



Avengers S.T.A.T.I.O.N.

• United States
• Museums, Historical Sites, and Zoos

• Agent/Actor

  • Jul 2021 - Apr 2022

  • Portraying an agent of Avengers Station, guiding guests through their training • Sanitize touch points in frequent intervals to maintain a safe and presentable space for guests • Organize and perform a scripted brief to guests starting their S.T.A.T.I.O.N training • Demonstrate the interactive games and display elements to guests' • Improvise responses to guests' inquiries to enhance the immersion of the experience • Distribute interactive devices for the final mission game and encouraged guests as they played • Assisted with training of new hires Show less



Escape Games Canada

• Canada
• Entertainment
• 1 - 100 Employee

• Game Master and Actor

  • Apr 2015 - Mar 2020

  • Prepared and tested missions on a daily basis. • Monitored games to ensure safety of players. • Communicated with management regarding irate players, technical issues and other unordinary circumstances • Analyzed issues and provided timely solutions to players • Assisted with training of new hires • Provided safety and game briefings to players • Portrayed fictional characters to provide an involved and dynamic experience for players • Prepared and tested missions on a daily basis. • Monitored games to ensure safety of players. • Communicated with management regarding irate players, technical issues and other unordinary circumstances • Analyzed issues and provided timely solutions to players • Assisted with training of new hires • Provided safety and game briefings to players • Portrayed fictional characters to provide an involved and dynamic experience for players