Experience

AEON Credit Service (M) Berhad

• Malaysia
• Financial Services
• 100 - 200 Employee

• Insurance Manager

  • Feb 2019 - Present

  Main Purpose of Job1) To assist HOD in overall insurance business with main focus on product development and achieve insurance annual revenue targets.2) To manage and support counter insurance sales, telemarking business and extended warranty business in effective manner.Key Responsibilities 1) Responsible in managing the Counter Sales, Telemarketing and Extended Warranty portfolios by working closely with insurance partners to increase sales and commission income as well as enhancing operational processes and procedures. 2) To expand independent and non-independent insurance sales.



Allianz Life

• Insurance
• 700 & Above Employee

• Alternative Distribution Manager

  • May 2015 - Apr 2019



Allianz Life Insurance Malaysia Berhad

• Assistant Manager, Corporate Clients & Solutions

  • May 2015 - Apr 2019

• Campaign Manager, Alternative Distribution

  • May 2015 - Feb 2019

  RESPONSIBILITIES:- Assist to formulate and establish strategies and action plans for the attainment of Alternative Distribution (Direct Marketing) financial objectives.- Monitor campaigns expenses within management’s guidelines- Assist in all DMTM product development and project implementation processes to ensure timely launching of campaign with respective department/ call centre/ data sponsor.- Work closely with sponsors to agree on concepts and to identify business clients/ partners including new product ideas and implementation of new relationships.- Provide support in terms of product knowledge training, campaign briefing and sales scripting for telemarketing activities.- Daily/ weekly/ monthly results monitoring, reporting and analysis.- Perform pre and post campaign analysis and monitor effectiveness of campaigns. Identification of campaign issues, analysing impact, change and development of plans of action.- Organize/ facilitate regular meetings with key stakeholders to discuss campaign operational and performance issues and results.- Develop value added analysis on performance and manage accurate forecasting/ budgeting for Direct Marketing campaigns.- Monitoring of collection and persistency rates, addressing possible issues with appropriate action plans.- To undertake any other duties and responsibilities requested by the Management as and when required.- Provide sales and marketing support to distribution channels and create opportunities for cross selling on the client base of group insurance scheme.- Coordinate and drive worksite marketing initiatives to achieve voluntary scheme and life business targets- Conduct roadshow to potential clients and follow up accordingly.- Handle enquiries and administration on marketing support requisition.- Liaise and co-coordinate with internal and external parties to process the end-to-end process of new business from application to delivery of policy; and follow up of post-sales service.