Experience

Glad Manufacturing Co
• 1 - 100 Employee
• Technical Processing Operator

  • Feb 2022 - Present


JCPenney

• United States
• Retail
• 700 & Above Employee

• Operations Consultant

  • Apr 2016 - Jun 2022

  Leadership: Active Assistant Manager of Sephora inside JCPenney Received weekly touch bases from Store Manager to ensure positive execution of week Coached Product Consultants on numerous areas concerning Core Standards, Merchandise handling, Credit, Rewards, Personal Development, etc Participates in monthly conference calls from Field Manager as well as other OPCs in territory Client Experience: Proactively approaches clients in an inviting manner to help drive sales and the overall experience in order to attain retention. Actively listens to client concerns while finding beneficial ways to resolve issues Animations and Updates Leads animations sets according to Vision Guides and Core Standard merchandise updates Submits requests for damaged/ missing items Operational Processes Return to Warehouse Markdowns Replensishments Pricing Animations Updates Not For Resale Inventory accuracy Stockroom Activities Organizes, cleans, and maintains stockroom according to Core Standards to ensure safe work environment Enables efficient execution of merchandise and replenishment activities Skills Top Performer in Rewards program- constantly in the 96% percentile since hire Achiever of Online Order Goal every quarter since hire Consistent high reviews through client surveys Employee of the Month Show less