Experience

KickPost

• United States
• Software Development
• 1 - 100 Employee

• Software Engineer Intern

  • Oct 2023 - Present



Federal Reserve Bank of Kansas City

• United States
• Banking
• 700 & Above Employee

• Software Engineer Intern

  • May 2023 - Aug 2023

  Collaborated closely with the Human Resources team to develop a bespoke internal tool designed to streamline HR processes. Utilized HTML and CSS to craft an intuitive and responsive user interface, gaining hands-on experience in implementing user-centric design principles and iterating on UX designs based on feedback and user testing results. Engaged in cross-functional collaboration with various departmental teams to understand their unique needs and requirements, translating these insights into the development and optimization of effective software solutions. Actively participated in the software development lifecycle, from initial concept and planning stages through to deployment, contributing to multiple projects that enhanced operational efficiency across the organization Show less



Seven Seas Roasting Co.

• United States
• Food & Beverages
• 1 - 100 Employee

• Store Manager

  • Sep 2021 - May 2023

  Served as point of contact for customer resolution, successfully de-escalation issues without ownership or police involvement. Hired and trained new employees in running the POS system, customer service practices, and opening and closing processes. Oversaw a team of 8-10 baristas, providing weekly schedules for employees, deliveries and shipments to optimize operations. Responsible for ordering, receiving, tracking, and accurately processing inventory. Served as point of contact for customer resolution, successfully de-escalation issues without ownership or police involvement. Hired and trained new employees in running the POS system, customer service practices, and opening and closing processes. Oversaw a team of 8-10 baristas, providing weekly schedules for employees, deliveries and shipments to optimize operations. Responsible for ordering, receiving, tracking, and accurately processing inventory.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • 2018 - 2021

  Oversaw a team of twelve employees, ensuring employees were operating efficiently and meeting standards Trained and mentored new employees according to company standards Oversaw a team of twelve employees, ensuring employees were operating efficiently and meeting standards Trained and mentored new employees according to company standards