Experience

Total Health Care

• United States
• Insurance
• 100 - 200 Employee

• Account Manager

  • Jan 2012 - Present

  Current Position: Enrollment presentations,manage client accounts by providing annual enrollment information, implement carrier or plan changes, and resolve daily service concern, such as billing issues, eligibility and claims. Maintain summary plan descriptions and policies, as well as customer benefits plan documents. Answer incoming calls from clients and employees. Process employee terminations with the appropriate carrier. Perform other duties as assigned.

• Member Service

  • May 2010 - Jan 2012

  Assisted members in need with their health insurance questions or concerns.