Senior Manager, Customer Experience, Technology, Process

• Jan 2023 - Present

Senior Staff Vehicle Sales and Operations Planning Program Management

• Dec 2022 - Jan 2023

Manager (Staff) | Technical Program Management-Strategy and Commercial, Go-to-Market Offerings

• Apr 2021 - Jan 2023

Develop strategies and lead planning and execution for multiple programs across the value chain. Vehicle Sales and Operations Planning: Standardizing the demand and supply planning process leading to the production plan and delivery targets.R1 Deliveries: craft approaches to close gaps in the delivery experience within our processes and digital tools. Advise on lean six sigma concepts.Creative + Brand Design systems: management lead offering support to designers who are refining the Rivian brand identity across our web, app, interior, and exterior vehicle designs. The system creates cohesive, simple-to-use, resilient brand assets. Rivian Experience Spaces: Led program efforts that built the strategy for our Spaces. Led the successful launch of the Venice hub. Subscription: lead efforts exploring different revenue streams regarding Membership and Subscriptions. Show less

Manager, Vehicle Sales and Operations Planning

• Aug 2022 - Dec 2022

Lead process and orchestration for vehicle sales & operations planning for the C-Suite audience.

Manager | Snr. Technical Program Manager

• Feb 2021 - Apr 2021

Manager overseeing multiple data and analytics programs supporting Go-To-Market (portfolio includes products and projects). Supporting the development of analysts in a worldwide basis. Grwon team of analysts (python + data), technical project manager, and advising product managers on bringing their product visions into reality. Define problems/pain points, build approaches, set milestones, gather requirements, mobilize cross-functionally to execute, and celebrate the wins!Focus areas: Business partner to executives. Strategy and operations, Anaplan, Go-to-Market, data for actionable insights, integration, user experience, automation, program management, product management, operational excellence, business intelligence, process improvement. Show less

Manager | Program Manager Analytics and Data Operations

• Sep 2019 - Apr 2021

Oversee multiple Anaplan projects. First team at Autodesk to have implemented Anaplan New UX, and Anaplan Optimizer for account based portfolios. Re-invented the deal desk model (strong collaboration with Engineering, Sales, Rev Ops, Sales Ops, Customer Success).Brought operational excellence to our Analytics and Data Operations automating KPIs, standardizing product and projects tools to Jira, Confluence, Smartsheet, Product Plan uniting the team in our tools and processes and with the ability to make swift progress. Implemented framework for Portfolio Management. People manager growing and mentoring directs' careers. Foster a culture of leading by example, being humble, life-long learners and having fun! Show less

Business Analyst

• Aug 2018 - Sep 2019

Salesforce business analyst: streamlining sales operation processes. Product management: creating business intelligence and planning tools for the Sale organization. Improving processes for greater productivity.Process improvement and re-engineering.

Finance Business Partner

• Aug 2016 - Sep 2018

Partnered with business leaders from Autodesk Worldwide (WW) Customer Success Services- Consulting Services and other finance teams. Develop forecasts ($100M in Revenue, Billings, Cost) for leadership. Lead projects that include: restating financials for the income statement to reflect the business model transition from license to subscription, improving the forecasting process to allow the team to gather and report data. Standardized and re-organized cost centers, which reduced the need for journal entries by 40%. Show less

Technology Finance Manager | People Manager

• Mar 2016 - Aug 2016

Constructed models to estimate financial impacts (RoI, NVP, IRR) and developed sensitivity/what-if analyses factoring changes into assumptions for omnichannel software enhancements. Presented results to executive leadership to guide the decision making process on potential CAPEX investments ($100M). My team extrapolated the results of A/B tests of website enhancements used to inform the annual sales plan. Prepared content for Board of Director meetings. Co-founder of the Macys.com Working Family Employee Resource Group. People manager supporting the development of talent. Show less

Senior Financial Analyst

• Nov 2014 - Mar 2016

District Planner

• Feb 2012 - Nov 2014

As a district planner for Macy’s, I operated as an extension of Central HQ in the field (specifically in multiple territories across the Northwest Region). I drove sales volume via go-to-market strategies --translating national strategies into local, tailored approaches for Ready-To-Wear. Through weekly, vigorous analysis of financial trends, I identified sales, turnover and gross margin opportunities and developed action plans to maximize growth or neutralize liabilities. Through influential negotiations and analyzing the customer demographic data, I developed solutions to modify assortment allocations by brand, category, size, etc. to Central and Inventory Management in-season. I provided pre-season input to Central by partnering with stakeholders in the field (stores, vendor reps, etc) to communicate strategy developments and build bottom-up financial plans for each season. As the voice of the customer, I analyzed the competition, keep a pulse on local market conditions, and synthesize external data (market share, industry reports, etc) in order to keep the district competitive in the market. Lastly, I presented the local strategies to all levels of management and leadership including chief executives. Show less

Senior Management Consultant

• Jul 2010 - Feb 2012

Specific experience includes: business integration, managerial cost accounting, operations, developing training materials for professionals. Study and knowledge of target costing for product development. Currently holds an active security clearance. Analyze and perform revenue planning for 6 accounts worth $8-10M. Develops and leads business development and sales efforts.

Consultant

• Jul 2008 - Jul 2010

Graduate Teaching Assistant

• Aug 2007 - May 2008

Supported professor in teaching financial concept such budgeting, time value of money, etc. Supported professor in teaching financial concept such budgeting, time value of money, etc.

Intern

• May 2007 - Aug 2007

Process improvement Process improvement