Experience

Business Solution Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Director, Education Solutions

  • Apr 2011 - Present

  Currently working as a business, management, and technology consultant at the Department of Education supporting their customized human resources system. This entails project management, business analysis and requirements gathering, specifications development, system testing, and deployment management. Concurrently providing consulting support to the Hawaii Teacher Standards Board on the teacher licensing system. Led the initial design and development of the system and website, including conversion from another system. Show less



Veyond

• Hawaii

• IT Business Application Development Manager

  • Sep 2006 - May 2011

  Manage product development team working on Memory Vault product. Team consisted of both Hawaii-based and offshore team members. Design, develop and support product application, including customer service operations and online/social media marketing. This was a product spin-up effort where a small team handled all aspects to bring a new product online, trademark name, and launch sales & marketing in 9 months. Manage product development team working on Memory Vault product. Team consisted of both Hawaii-based and offshore team members. Design, develop and support product application, including customer service operations and online/social media marketing. This was a product spin-up effort where a small team handled all aspects to bring a new product online, trademark name, and launch sales & marketing in 9 months.



AIG

• United States
• Insurance
• 700 & Above Employee

• Application Support Manager

  • Mar 2000 - Aug 2006

  Managed application support development team for the primary personal auto and homeowner's insurance systems. This included working with internal department stakeholders to discuss business issues, gather requirements, design and build solutions that improved operations by either improving service delivery or reducing operating costs. Responsible for moving outsourced insurance systems in-house to reduce costs and improve customer service for customers. Managed application support development team for the primary personal auto and homeowner's insurance systems. This included working with internal department stakeholders to discuss business issues, gather requirements, design and build solutions that improved operations by either improving service delivery or reducing operating costs. Responsible for moving outsourced insurance systems in-house to reduce costs and improve customer service for customers.



Decision Research Corporation

• United States
• Software Development
• 100 - 200 Employee

• Project Manager

  • 1998 - 2000

  Managed the Year 2000 conversion of the auto insurance system licensed by AIG Hawaii. After conversion was the primary support contact for the company with AIG Hawaii to work on gathering requirements for system enhancements or resolving issues. Managed the Year 2000 conversion of the auto insurance system licensed by AIG Hawaii. After conversion was the primary support contact for the company with AIG Hawaii to work on gathering requirements for system enhancements or resolving issues.



ISDI

• Project Manager

  • 1995 - 1998

  Primary responsibility was managing the Year 2000 replacement solution for the Hawaii Department of Health's Vital Statistics System. The old system was on a DEC\VAX and was converted to an Oracle database with a PowerBuilder user interface. Work with DOH to gather requirements, manage design\development team, develop report, development user documentation, coordinate user testing, and provide onsite support during and after conversion. Primary responsibility was managing the Year 2000 replacement solution for the Hawaii Department of Health's Vital Statistics System. The old system was on a DEC\VAX and was converted to an Oracle database with a PowerBuilder user interface. Work with DOH to gather requirements, manage design\development team, develop report, development user documentation, coordinate user testing, and provide onsite support during and after conversion.



First Hawaiian Bank

• United States
• Banking
• 700 & Above Employee

• Various Positions

  • 1986 - 1995

  Project Manager - managed consumer loan conversion for bank's Y2K system conversion. Managed consumer overdraft line conversion for bank's acquisition of First Interstate Bank. Operations Officer - at the bank's Auto Dealer Center, overall all consumer loan operations processing and was the LAN Administrator for the COINS auto loan processing system. Project Manager - managed consumer loan conversion for bank's Y2K system conversion. Managed consumer overdraft line conversion for bank's acquisition of First Interstate Bank. Operations Officer - at the bank's Auto Dealer Center, overall all consumer loan operations processing and was the LAN Administrator for the COINS auto loan processing system.