Division Assistant, School of Business

• Jul 2021 - Present

Technical Supervisor, Bosa Centre for Film and Animation

• Jul 2019 - Jul 2021

Film Studio Technician, Bosa Centre for Film and Animation

• Sep 2014 - Jul 2019

Managed and edited film equipment loan and inventory records with RentalWorks database software. Created marketing content for print and online audiences. Technical consultant for digital media productions. Assisted students and faculty in regards to curricular needs. Technical support for film production equipment.

Logistics Officer and IT Help Desk Support Analyst

• Feb 2013 - Dec 2013

Logged, assigned, and tracked service requests with Zendesk, an online ticketing and customer support system. Provided information about organization policy, procedures, and technical support via email, telephone, and in person requests. Organized incoming freight and supplies, and collected and packaged materials for shipping to external clients and students. Logged, assigned, and tracked service requests with Zendesk, an online ticketing and customer support system. Provided information about organization policy, procedures, and technical support via email, telephone, and in person requests. Organized incoming freight and supplies, and collected and packaged materials for shipping to external clients and students.

Media Services Technician

• Sep 2009 - Sep 2012

Processed audiovisual equipment requests for faculty, staff, and students. Provided instruction and technical support via email, telephone, and in person. Prioritized and resolved multiple competing service and equipment requests. Edited, formatted, and printed documents. Processed audiovisual equipment requests for faculty, staff, and students. Provided instruction and technical support via email, telephone, and in person. Prioritized and resolved multiple competing service and equipment requests. Edited, formatted, and printed documents.

Receiving and Inventory Associate

• Aug 2009 - Aug 2012

Received and verified incoming merchandise and processed paperwork. Entered received items and quantities into store SAP computer system. Completed daily audits of stock, updated on hand quantities, and corrected issues relating to missing or extra items. Verified and corrected pricing and signage across the entire store. Programmed item locations into the store database. Received and verified incoming merchandise and processed paperwork. Entered received items and quantities into store SAP computer system. Completed daily audits of stock, updated on hand quantities, and corrected issues relating to missing or extra items. Verified and corrected pricing and signage across the entire store. Programmed item locations into the store database.

Live Broadcast Technician

• Nov 2000 - Jun 2009

Installed and repositioned broadcasting equipment for live television productions. Identified, located, and corrected cable and equipment problems. Assisted camera operators and other production staff during live events. Shows and events include: NHL Hockey and the Stanley Cup Playoffs, CFL Football and Grey Cup Finals, IAAF Track and Field Championships, World Cup Swimming, and International Ice Skating. Installed and repositioned broadcasting equipment for live television productions. Identified, located, and corrected cable and equipment problems. Assisted camera operators and other production staff during live events. Shows and events include: NHL Hockey and the Stanley Cup Playoffs, CFL Football and Grey Cup Finals, IAAF Track and Field Championships, World Cup Swimming, and International Ice Skating.

Live Broadcast Technician

• Jun 1999 - 2003

Installed and repositioned broadcasting equipment for live television productions. Identified, located, and corrected cable and equipment problems. Assisted camera operators and other production staff during live events. Installed and repositioned broadcasting equipment for live television productions. Identified, located, and corrected cable and equipment problems. Assisted camera operators and other production staff during live events.

Digital Media Specialist

• Jul 2000 - Oct 2002

Created video and audio content for online and digital media distribution. Consulted with stakeholders to plan and set up video productions. Edited materials to meet strict technical message requirements. Managed a digital video edit suite, production equipment, and digital archives. Obtained signed media and talent release documents. Researched new equipment and technologies to enhance department capabilities. Created video and audio content for online and digital media distribution. Consulted with stakeholders to plan and set up video productions. Edited materials to meet strict technical message requirements. Managed a digital video edit suite, production equipment, and digital archives. Obtained signed media and talent release documents. Researched new equipment and technologies to enhance department capabilities.