Leader, Diversity & Inclusion Strategies

• Oct 2019 - Present

Principal

• Jan 2004 - Present

Cultural intelligence, organizational engagement and effectiveness and change management consulting for various industries and non-profits. Recent projects include organizational design, learning, and engagement efforts; cultural intelligence program integration; character education and service learning design for several non-profits. Cultural intelligence, organizational engagement and effectiveness and change management consulting for various industries and non-profits. Recent projects include organizational design, learning, and engagement efforts; cultural intelligence program integration; character education and service learning design for several non-profits.

Strategic Alliance - Change Management Services

• Apr 2013 - Jan 2017

Exponential Talent LLC specializes in innovative approaches to engaging today’s diverse workforce that improve corporate performance and increase employee satisfaction. Successfully led and implemented an engagement management process for a several hundred person department in a large higher education organization that improved engagement by 7% in the first year. Improvement planning process with the prioritization of raising employee engagement and up to 15% gains in specific areas of… Show more Exponential Talent LLC specializes in innovative approaches to engaging today’s diverse workforce that improve corporate performance and increase employee satisfaction. Successfully led and implemented an engagement management process for a several hundred person department in a large higher education organization that improved engagement by 7% in the first year. Improvement planning process with the prioritization of raising employee engagement and up to 15% gains in specific areas of improvement. Show less Exponential Talent LLC specializes in innovative approaches to engaging today’s diverse workforce that improve corporate performance and increase employee satisfaction. Successfully led and implemented an engagement management process for a several hundred person department in a large higher education organization that improved engagement by 7% in the first year. Improvement planning process with the prioritization of raising employee engagement and up to 15% gains in specific areas of… Show more Exponential Talent LLC specializes in innovative approaches to engaging today’s diverse workforce that improve corporate performance and increase employee satisfaction. Successfully led and implemented an engagement management process for a several hundred person department in a large higher education organization that improved engagement by 7% in the first year. Improvement planning process with the prioritization of raising employee engagement and up to 15% gains in specific areas of improvement. Show less

Interim Director

• Jan 2004 - Nov 2004

Blue Shield of California Foundation supports lasting and equitable solutions to make California the healthiest state and end domestic violence. Acted as Interim Finance and Operations Director and managed Foundation activities. Defined and implemented the organizational structure and processes to support a four-fold growth in annual grant giving ($7mm to $30mm). Reported directly to the Blue Shield Chief Financial Officer. Blue Shield of California Foundation supports lasting and equitable solutions to make California the healthiest state and end domestic violence. Acted as Interim Finance and Operations Director and managed Foundation activities. Defined and implemented the organizational structure and processes to support a four-fold growth in annual grant giving ($7mm to $30mm). Reported directly to the Blue Shield Chief Financial Officer.

Senior Director Consulting

• Sep 1999 - Nov 2003

Directed client executive teams and system integrators in CRM strategies and technology solutions across multiple industries. Managed budgeting, forecasting and revenue in excess of $20 million yearly. Hired, led, motivated, and developed over 50 individuals in multiple geographic locations. Recognized as top performing new hire in Professional Services Top 5% producer in the Sales and Services Organizations for multiple years. Directed client executive teams and system integrators in CRM strategies and technology solutions across multiple industries. Managed budgeting, forecasting and revenue in excess of $20 million yearly. Hired, led, motivated, and developed over 50 individuals in multiple geographic locations. Recognized as top performing new hire in Professional Services Top 5% producer in the Sales and Services Organizations for multiple years.

Senior Manager - CRM and Knowledge Management

• Jun 1993 - Sep 1999

Defined and rolled out firm-wide Knowledge Management strategy, including roles and supporting infrastructure; worked closely with Deloitte CIO and Global Service Line/Industry leaders during this effort. Focused on creating a continuous learning cycle to identify and capture implicit and tacit project learnings,and to share valuable insights with the client teams. Results of this effort included increased efficiency and productivity across project teams and reduce redundancy. Designed… Show more Defined and rolled out firm-wide Knowledge Management strategy, including roles and supporting infrastructure; worked closely with Deloitte CIO and Global Service Line/Industry leaders during this effort. Focused on creating a continuous learning cycle to identify and capture implicit and tacit project learnings,and to share valuable insights with the client teams. Results of this effort included increased efficiency and productivity across project teams and reduce redundancy. Designed and implemented CRM solutions to HMOs, a multi-national Swiss food company and other Fortune 500 companies. Directed and developed go-to-market CRM strategy for Deloitte’s Consumer Business vertical. Promoted ahead of company average. Leader of regional Human Resource committee focused on programs for the inclusion and retention of new hires. San Francisco consulting practice leader for the Women's Initiative. Created programs to increase internal networking between women and to provide community support for low-income women entering into the workforce. Show less Defined and rolled out firm-wide Knowledge Management strategy, including roles and supporting infrastructure; worked closely with Deloitte CIO and Global Service Line/Industry leaders during this effort. Focused on creating a continuous learning cycle to identify and capture implicit and tacit project learnings,and to share valuable insights with the client teams. Results of this effort included increased efficiency and productivity across project teams and reduce redundancy. Designed… Show more Defined and rolled out firm-wide Knowledge Management strategy, including roles and supporting infrastructure; worked closely with Deloitte CIO and Global Service Line/Industry leaders during this effort. Focused on creating a continuous learning cycle to identify and capture implicit and tacit project learnings,and to share valuable insights with the client teams. Results of this effort included increased efficiency and productivity across project teams and reduce redundancy. Designed and implemented CRM solutions to HMOs, a multi-national Swiss food company and other Fortune 500 companies. Directed and developed go-to-market CRM strategy for Deloitte’s Consumer Business vertical. Promoted ahead of company average. Leader of regional Human Resource committee focused on programs for the inclusion and retention of new hires. San Francisco consulting practice leader for the Women's Initiative. Created programs to increase internal networking between women and to provide community support for low-income women entering into the workforce. Show less

Systems / Artificial Intelligence Analyst

• Jun 1990 - Jun 1993

Worked closely with P&G's credit risk managers / industry financial leaders to develop and implement the company's first artificial intelligent, credit expert system, which enabled the credit operation's organization to more effectively evaluate and monitor overall client credit risk. Worked closely with P&G's credit risk managers / industry financial leaders to develop and implement the company's first artificial intelligent, credit expert system, which enabled the credit operation's organization to more effectively evaluate and monitor overall client credit risk.

Analyst - Internship

• Jun 1989 - Aug 1989

Analyst - Internship

• Jun 1988 - Aug 1988