Community Relations Specialist

• Dec 2022 - Present

Adjunct Faculty

• Dec 2022 - Present

Nursing Home Administrator

• Apr 2019 - Dec 2022

As a Nursing Home Administrator at RiverView Health, I am accountable for reviewing potential admissions/discharges with interdisciplinary team; coordinating and holding initiative for medication reconciliation between nursing home and other clinical departments; coordinating and maintaining multiple 5S projects. Apart from the above-mentioned accountabilities, my duties include managing nursing home related policies and cooperating with Minnesota Department of Health surveyors. Thanks to my leadership skills, I effectively manage two direct report managers and over forty front-line workers, cooperate with other departments such as dietary, environmental services, maintenance and supply chain.During my tenure, I achieved significant results I want to mention below:• Increased CMS star rating from one star to four stars in just under 2 years.• Improved resident census by 37%.• Change processes within the department using lean principles.• Managed two direct report managers and over forty front-line workers. Show less

Credentialing Specialist

• Feb 2017 - Apr 2019

During my tenure at RiverView Health in the role of Credential Specialist, I held responsibility for accurate credentialing and privileging among other medical staff tasks following Joint Commission regulations. In addition, I coordinated Medical Executive Committee and Medical Staff Meetings; credentialed, re-credentialed and privileged new and current providers. My communication skills helped me maintain a professional relationship with physicians, nurse practitioners and physician assistants.As a tenure highlights, I would specify:• Created and maintained OPPE and FPPE together with the Director of Quality.• Prepared and established over one-hundred standard work documents. Show less