Social Media Community Manager

• Jun 2023 - Present

I've honed my expertise in developing highly effective social media strategies that drive brand awareness and engagement across a variety of platforms. I've cultivated a knack for managing and nurturing online communities, fostering strong relationships within the brand's community. My skills extend to content creation, encompassing text, images, and videos, all aimed at captivating the target audience. Furthermore, I possess strong analytical capabilities, which enable me to measure and interpret social media metrics effectively, optimizing campaigns for maximum impact. Beyond this, I bring a deep understanding of brand identity to the table. I excel in conveying brand values consistently across diverse platforms, keeping messaging aligned and impactful. My commitment to staying abreast of the latest trends ensures that the campaigns I create remain innovative and relevant. Moreover, I am a collaborative professional, known for my ability to work seamlessly with cross-functional teams, influencers, and industry partners, translating creative ideas into successful campaigns that deliver real results. Show less

Co-Founder

• Jun 2023 - Present

Assistant General Manager

• Mar 2021 - May 2023

As the Assistant General Manager, I provide input on merchandising, marketing, and client relationship strategies. My daily presence on the sales floor provides the opportunity to understand the business on the front line, and I have the opportunity to use the insights to improve the store’s business. I help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. In addition, I am accountable for ensuring appropriate communications are cascaded throughout the team. I help shape and execute store strategies to build trusting relationships with clients and associates, and most importantly, drive revenue. In addition, I am accountable for ensuring appropriate communications are cascaded throughout my team. As a key support for the General Manager, I am also responsible for the end-to-end management of the store and its team, including labor and supply budget. Show less

Sales Supervisor

• Mar 2020 - Feb 2021

Client Advisor

• Sep 2019 - Feb 2020

Template Team Leader

• Apr 2015 - Jun 2019

As a Promotional Products Coordinator in my former position, I worked with designers to produce a variety of promotional items that complied with market demands and current trends. I was in charge of scheduling products to meet deadlines and approving precise drawings for production. In order to make sure that client needs were addressed, I further acted as a liaison between the Customer Service, Designing, and Production teams. I handled work-related difficulties, offered technical guidance, and suggested actions to raise product quality. I also gave new hires training on the design approval procedures and pushed the group to achieve daily objectives. By suggesting modifications to the backend system, I was able to improve the correctness of the items and lower remakes and refunds by 18%. To cut down on the amount of time it takes for staff to communicate, I also offered system upgrades. Show less

Co Founder

• Sep 2013 - Jun 2019

Business Development

• Dec 2013 - Jan 2014

I had the responsibility of calling other shipping firms on behalf of Sea Star Ships Maintenance to learn more about their requirements for our services, which included offshore and onshore cargo hold cleaning, tank cleaning, and several other marine tasks. I also conducted inspections on ships to obtain data and determine the repair they needed. I successfully portrayed Sea Star Ships Maintenance as a market leader between December 2013 and January 2014 while working there, and I also made a positive impact on the company's expansion. Show less