Kaysi Carroll
Consultant at Client Focus LLC- Claim this Profile
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ASL Professional working proficiency
Topline Score
Bio
Matt Wagner
It is my privilege to work with Kaysi. She is a core member of a team that lead us through major cultural and strategic change and helped us achieve a new level of customer engagement. She is an asset to her team and to her customers. She is also a huge help to management because of her level head, clear thinking, and her natural communication skills. Kaysi is great as a high-achieving individual contributor or as a leader, especially when it comes to helping new employees align to the company's values and objectives.
Matt Wagner
It is my privilege to work with Kaysi. She is a core member of a team that lead us through major cultural and strategic change and helped us achieve a new level of customer engagement. She is an asset to her team and to her customers. She is also a huge help to management because of her level head, clear thinking, and her natural communication skills. Kaysi is great as a high-achieving individual contributor or as a leader, especially when it comes to helping new employees align to the company's values and objectives.
Matt Wagner
It is my privilege to work with Kaysi. She is a core member of a team that lead us through major cultural and strategic change and helped us achieve a new level of customer engagement. She is an asset to her team and to her customers. She is also a huge help to management because of her level head, clear thinking, and her natural communication skills. Kaysi is great as a high-achieving individual contributor or as a leader, especially when it comes to helping new employees align to the company's values and objectives.
Matt Wagner
It is my privilege to work with Kaysi. She is a core member of a team that lead us through major cultural and strategic change and helped us achieve a new level of customer engagement. She is an asset to her team and to her customers. She is also a huge help to management because of her level head, clear thinking, and her natural communication skills. Kaysi is great as a high-achieving individual contributor or as a leader, especially when it comes to helping new employees align to the company's values and objectives.
Credentials
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Client Focus Certified Ambassador
Client Focus, LLCApr, 2016- Oct, 2024
Experience
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Client Focus
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United States
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Advertising Services
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1 - 100 Employee
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Consultant
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Aug 2015 - Present
Client Focus provides customer engagement services to help small businesses leverage their existing customer base to grow. The work environment is one of low control, high performance, and high personal accountability.As a consultant, I worked with top insurance agencies in North America to help them grow their businesses. During initial consultations I would learn details of their business, their brand, their goals, and their challenges. Based on that understanding I would work to improve the health of their book of business by arranging in-office meetings and providing various value-add services. I was a leader internally, performing culture-fit interviews as well as training, coaching, and mentoring. Some of my accomplishments included:- Supported $100,000 in annual revenue- Ownership of 20 dedicated customer relationships and for the success of my customers- Maintained exemplary customer retention- Obtained Client Focus's Ambassador certification for strategy and culture alignment- Veteran member of the top performing team in the company
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