Experience

Marker Therapeutics, Inc.

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Clinical Trial Assistant

  • Aug 2022 - Present



Baylor Scott & White Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Oncology Clinical Data Coordinator

  • Dec 2021 - Sep 2022

  -Locates, procures, and integrates data.-Develops and troubleshoots study-specific eCRFs and events using clinical trial management software.-Manages clinical trial paper data sources.-Educates others in proper clinical trial data management, entry, and validation procedures.-Performs data entry and validation

• Oncology Clinical Research Coordinator

  • Jan 2021 - Sep 2022

• Oncology Research Analyst

  • Jan 2021 - Nov 2021

  •Coordinate clinical research trials in oncology. This includes recruiting, screening, obtaining informed consent, and completing all visit procedures, internal site initiation visits, and ongoing needs of the trial•Manages source documents, incoming files, data-entry into the system of record, file distribution, and archival file management•Communicate with physicians and sponsors to meet enrollment goals •Supports principal investigator with patient visits and collecting relevant data on the subject•Handles the processing, collection, and shipment of patient samples•Utilizes in-depth knowledge of ICH-GCP and medical terminology•Complete data entry on various databases to ensure reports of subjects are readily available for data management review•Mentor and train staff members on processes, programs, and procedures Show less



Alight Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Healthcare Consultant

  • Mar 2019 - Aug 2020

  • Served as a patient advocate who daily represented the client from all angles of the healthcare industry, including provider research, high-quality care recommendations, cost comparisons, and medical bill processing analysis. • Took incoming phone/email requests, made external phone calls, and partnered with insurance carriers and providers to resolve customer requests. Performed extensive research to rectify issues members had with resolving balance billing, billing discrepancies, pricing for procedures and/or medical equipment, and explaining the entire scope of health, dental, and vision insurance to clients for all major and non-major insurance companies. • Provided exceptional communication and problem solving skills to understand and solve complex client needs, resulting in a better experience for the client’s entire healthcare journey. • Handled own clientele list along with all contracted companies within the company’s database to not only support their employees but to also share insights back to the client to help them drive forward their benefits strategy and future coverage needs for their employees. Show less



CareNow

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Patient Representative

  • Mar 2018 - Jan 2019

  Process patient intake, appropriate insurance claims, coinsurances, and fees for patient admission Coordinate with corporations on patient drug testing submissions, sending workers comp progress notes for injuries, providing employees with the necessary forms for physical examinations and sending them to the company Scheduling patients for different appointments such as workers comp follow ups, injury reevaluation, and new appointments Completing checks and balancing system for funds at the end of every shift Show less



Texas Health Resources

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Representative

  • Jun 2017 - Jul 2018

  Responsible for patient intake such as registration forms, process insurances, collect copays, inputting information into the filing system. Assist patient with questions and try to resolve any problems that occur. Work as a team with other hospital staff to ensure patients have a pleasant experience from intake to discharge. Responsible for patient intake such as registration forms, process insurances, collect copays, inputting information into the filing system. Assist patient with questions and try to resolve any problems that occur. Work as a team with other hospital staff to ensure patients have a pleasant experience from intake to discharge.



ATI Physical Therapy

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Clinical Assistant

  • Dec 2016 - May 2017

  A hands-on assistant, managing current and new patient accounts, while providing quality customer care. Assisted patients in completing complex exercises through their recovery process. Completing daily office tasks, including creating new patient files, patient follow up calls, updating doctors on patient progress, and processing customer payments. A hands-on assistant, managing current and new patient accounts, while providing quality customer care. Assisted patients in completing complex exercises through their recovery process. Completing daily office tasks, including creating new patient files, patient follow up calls, updating doctors on patient progress, and processing customer payments.



Nordstrom Rack

• Sales Associate

  • Jul 2013 - Mar 2014

  Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Guaranteed positive customer experiences and resolved all customer complaints. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Guaranteed positive customer experiences and resolved all customer complaints.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Associate

  • Jul 2013 - Mar 2014

  Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Guaranteed positive customer experiences and resolved all customer complaints. Worked as a team member performing cashier duties, product assistance and cleaning Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. Guaranteed positive customer experiences and resolved all customer complaints. Worked as a team member performing cashier duties, product assistance and cleaning