Kaylin Larson
Managing Director at HSMAI Minnesota Chapter- Claim this Profile
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Bio
Lisa Saline
Kaylin delivers amazing service when trying to create the best experience for our own customers. Our company hosted several events through Kaylin and we are always greeted with the utmost professionalism and care. She goes the extra mile to ensure that our needs are met. Thank you, Kaylin. You are the best in the industry. I true role model in the industry of hospitality.
Ann Sieg
My team and I put on events throughout the year. There is one person I like to say who has spoiled us rotten when it comes to amazing customer support for my community events and that is Kaylin Strohbehn. We've had my own staff members say, "This is my second home." I wish I could work with Kaylin at all our other events we host throughout the country. No one comes close to Kaylin. She's the gold standard for making our events personal and professional. I can't recommend Kaylin highly enough! Ann Sieg CEO - 8020 Marketing, Inc.
Lisa Saline
Kaylin delivers amazing service when trying to create the best experience for our own customers. Our company hosted several events through Kaylin and we are always greeted with the utmost professionalism and care. She goes the extra mile to ensure that our needs are met. Thank you, Kaylin. You are the best in the industry. I true role model in the industry of hospitality.
Ann Sieg
My team and I put on events throughout the year. There is one person I like to say who has spoiled us rotten when it comes to amazing customer support for my community events and that is Kaylin Strohbehn. We've had my own staff members say, "This is my second home." I wish I could work with Kaylin at all our other events we host throughout the country. No one comes close to Kaylin. She's the gold standard for making our events personal and professional. I can't recommend Kaylin highly enough! Ann Sieg CEO - 8020 Marketing, Inc.
Lisa Saline
Kaylin delivers amazing service when trying to create the best experience for our own customers. Our company hosted several events through Kaylin and we are always greeted with the utmost professionalism and care. She goes the extra mile to ensure that our needs are met. Thank you, Kaylin. You are the best in the industry. I true role model in the industry of hospitality.
Ann Sieg
My team and I put on events throughout the year. There is one person I like to say who has spoiled us rotten when it comes to amazing customer support for my community events and that is Kaylin Strohbehn. We've had my own staff members say, "This is my second home." I wish I could work with Kaylin at all our other events we host throughout the country. No one comes close to Kaylin. She's the gold standard for making our events personal and professional. I can't recommend Kaylin highly enough! Ann Sieg CEO - 8020 Marketing, Inc.
Lisa Saline
Kaylin delivers amazing service when trying to create the best experience for our own customers. Our company hosted several events through Kaylin and we are always greeted with the utmost professionalism and care. She goes the extra mile to ensure that our needs are met. Thank you, Kaylin. You are the best in the industry. I true role model in the industry of hospitality.
Ann Sieg
My team and I put on events throughout the year. There is one person I like to say who has spoiled us rotten when it comes to amazing customer support for my community events and that is Kaylin Strohbehn. We've had my own staff members say, "This is my second home." I wish I could work with Kaylin at all our other events we host throughout the country. No one comes close to Kaylin. She's the gold standard for making our events personal and professional. I can't recommend Kaylin highly enough! Ann Sieg CEO - 8020 Marketing, Inc.
Experience
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HSMAI Minnesota Chapter
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United States
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Hospitality
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1 - 100 Employee
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Managing Director
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Jun 2021 - Present
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Collegiate Chapter Liaison
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Oct 2015 - Jun 2021
I love this outlet for my passion for college students! HSMAI is an organization that helped me achieve in college and to this very day. I work alongside the rest of the MN Chapter Board of Directors to support hospitality students and help them get the most out of their involvement with HSMAI.
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Bookkeeper
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Jun 2017 - Jan 2020
I served God and fellow Christians by processing contributions and accounts payable transactions with care and confidentiality. I enjoyed establishing new systems and processes to create efficiency and preserve accuracy in all financial record-keeping. I served God and fellow Christians by processing contributions and accounts payable transactions with care and confidentiality. I enjoyed establishing new systems and processes to create efficiency and preserve accuracy in all financial record-keeping.
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Owner
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Dec 2016 - Dec 2019
I feel blessed to have had the chance to pursue my passion for creativity & baking through my own small business. While mostly on the back burner at this time, I make and sell artfully decorated sugar cookies for all occasions. I have learned so much by being a one-woman-show. I especially enjoy marketing, working on custom orders such as company logo cookies, and being a part of special events in people's lives. I feel blessed to have had the chance to pursue my passion for creativity & baking through my own small business. While mostly on the back burner at this time, I make and sell artfully decorated sugar cookies for all occasions. I have learned so much by being a one-woman-show. I especially enjoy marketing, working on custom orders such as company logo cookies, and being a part of special events in people's lives.
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Sales & Catering Coordinator
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Feb 2018 - Jun 2019
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Regency Hotel Management
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United States
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Hospitality
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1 - 100 Employee
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Director of Sales - Best Western Plus Bloomington Hotel by Mall of America
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May 2015 - Dec 2016
During my time in sales at the Best Western Plus Bloomington, I grew as a hospitality professional through the following responsibilities:•Work closely with clients while planning and executing events to provide exceptional guest experiences•Prospect & qualify new business using knowledge of search engines, the hotel's history, and the greater metropolitan area•Develop innovative & enterprising solutions to maximize guest satisfaction and increase revenue•Build strategic partnerships to increase value to guests and drive business during need periods•Design & distribute promotional material•Perform administrative duties for the sales office
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Sales Manager
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Jul 2014 - May 2015
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Sales Coordinator
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Sep 2013 - Jul 2014
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Front Desk Attendant
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Jan 2013 - Sep 2013
•Handled reservations using PMS Opera, check-in/check-out activities, and guest inquiries for a 211 room hotel catering to both family and business clientele •Skillfully executed multiple guest-service tasks simultaneously•Delivered exceptional customer service with notable care and concern for each guest
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Bogus page
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United States
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Hospitality
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1 - 100 Employee
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F&B Pool Manager Intern
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May 2011 - Sep 2011
•Exercised problem-solving and leadership skills while scheduling and managing a staff of 15 servers•Physically organized and directed within the workplace to operate at maximum efficiency•Achieved member satisfaction through communication, need recognition, and creativity•Assisted in running events attended by 200+ members •Exercised problem-solving and leadership skills while scheduling and managing a staff of 15 servers•Physically organized and directed within the workplace to operate at maximum efficiency•Achieved member satisfaction through communication, need recognition, and creativity•Assisted in running events attended by 200+ members
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JOANN Stores
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United States
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Retail
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700 & Above Employee
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Guest Service Representative
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Aug 2007 - Jan 2011
-Executed sale, return, and special order transactions with friendliness and enthusiasm-Exceeded customer expectations by achieving positive resolutions to customer concerns-Practiced efficiency & environmental scanning while maintaining proper stock and tidiness throughout the store -Executed sale, return, and special order transactions with friendliness and enthusiasm-Exceeded customer expectations by achieving positive resolutions to customer concerns-Practiced efficiency & environmental scanning while maintaining proper stock and tidiness throughout the store
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Education
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2011 - 2012
University of Wisconsin-Stout
Bachelor of Science, Hotel, Restaurant, and Tourism Management with a Minor in Business Administration -
2009 - 2010
Le Cordon Bleu College of Culinary Arts Minneapolis/St. Paul
AAS, Patisserie and Baking
Community
