Kayley Anthony

Customer Success Strategist at A Second Opinion LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Jersey City, New Jersey, United States, US

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Strategist
      • Jul 2022 - Present

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Marketing Communications Associate
      • Sep 2021 - Apr 2022

      Manages social media accounts on a daily basis to increase company recognition by creating engaging content. Responsible for marketing and email campaigns and executing other communication objectives for the organization. Manages social media accounts on a daily basis to increase company recognition by creating engaging content. Responsible for marketing and email campaigns and executing other communication objectives for the organization.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Swim Instructor
      • May 2015 - Aug 2021

      Trained and supervised new employees. Enhanced communication and leadership skills by teaching children and adults of ages 1-72 basic swim lessons.Extensively trained special needs children and adults Trained and supervised new employees. Enhanced communication and leadership skills by teaching children and adults of ages 1-72 basic swim lessons.Extensively trained special needs children and adults

    • Higher Education
    • 700 & Above Employee
    • VP of TCNJ Beach and Surf Club
      • Oct 2019 - Dec 2020

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Intern
      • Jun 2020 - Aug 2020

      Marketed from various social media platforms such as Instagram and Facebook. Scheduled weekly Mailchimp emails and set up drip campaigns to current/new subscribers. Embedded tracking links in coding of emails to analyze email metrics. Prepared weekly reports to track growth and success rates of email marketing campaigns. Proofread and edited articles on Wordpress. Wrote content for company website. Marketed from various social media platforms such as Instagram and Facebook. Scheduled weekly Mailchimp emails and set up drip campaigns to current/new subscribers. Embedded tracking links in coding of emails to analyze email metrics. Prepared weekly reports to track growth and success rates of email marketing campaigns. Proofread and edited articles on Wordpress. Wrote content for company website.

    • Marketing Intern
      • Nov 2019 - Jun 2020

      Assisted with managing social media accounts to increase company recognition by creating engaging content. Used Canva to design social media posts and graphics. Updated Wix website, assisted in strategizing content and construction of new website. Drafted weekly e-newsletters to subscribers and set up campaigns using MailChimp. Assisted with managing social media accounts to increase company recognition by creating engaging content. Used Canva to design social media posts and graphics. Updated Wix website, assisted in strategizing content and construction of new website. Drafted weekly e-newsletters to subscribers and set up campaigns using MailChimp.

    • Italy
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Front Desk Staff
      • Dec 2018 - May 2019

      Worked to ensure customer satisfaction by communicating with customers, employees and managementEffectively marketed premium memberships to improve customer experience as well as produce extra revenue Worked to ensure customer satisfaction by communicating with customers, employees and managementEffectively marketed premium memberships to improve customer experience as well as produce extra revenue

Education

  • The College of New Jersey
    Marketing, Junior
    2019 - 2021
  • Brookdale Community College
    Associate of Arts - AA, Communication, General
    2018 - 2019

Community

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