Kaylen Luna

Sales Development Representative at EMPIST
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Development Representative
      • Mar 2023 - Present

    • United States
    • Information Services
    • 1 - 100 Employee
    • Sales Development Representative
      • Feb 2022 - Mar 2023

    • United States
    • Banking
    • 700 & Above Employee
    • Advanced Client Solutions
      • Mar 2021 - Feb 2022

      Act as the primary inbound contact for preferred clients by educating, providing awareness, answering detailed questions, and offering new solutions and services to meet the client’s needs. • Meeting client experience goals, by actively listening to client’s needs, showing empathy, and providing effective solutions. • Consistently in compliance with regulatory standards, by executing rules and regulations on a recorded channel daily. • Excelled in revenue expectations (Tier 2 in Q2)… Show more Act as the primary inbound contact for preferred clients by educating, providing awareness, answering detailed questions, and offering new solutions and services to meet the client’s needs. • Meeting client experience goals, by actively listening to client’s needs, showing empathy, and providing effective solutions. • Consistently in compliance with regulatory standards, by executing rules and regulations on a recorded channel daily. • Excelled in revenue expectations (Tier 2 in Q2), by broadening my knowledge of Advanced Client solutions and services, improving conversations with every client interaction, and positioning myself as an expert in my field. • Work in partnership with various business partners on different phone channels in order to meet my client’s needs and concerns quickly and effectively. Show less Act as the primary inbound contact for preferred clients by educating, providing awareness, answering detailed questions, and offering new solutions and services to meet the client’s needs. • Meeting client experience goals, by actively listening to client’s needs, showing empathy, and providing effective solutions. • Consistently in compliance with regulatory standards, by executing rules and regulations on a recorded channel daily. • Excelled in revenue expectations (Tier 2 in Q2)… Show more Act as the primary inbound contact for preferred clients by educating, providing awareness, answering detailed questions, and offering new solutions and services to meet the client’s needs. • Meeting client experience goals, by actively listening to client’s needs, showing empathy, and providing effective solutions. • Consistently in compliance with regulatory standards, by executing rules and regulations on a recorded channel daily. • Excelled in revenue expectations (Tier 2 in Q2), by broadening my knowledge of Advanced Client solutions and services, improving conversations with every client interaction, and positioning myself as an expert in my field. • Work in partnership with various business partners on different phone channels in order to meet my client’s needs and concerns quickly and effectively. Show less

    • United States
    • Events Services
    • 100 - 200 Employee
    • C-Suite Relationship Manager, New York, Los Angeles, Boston and D.C.
      • Aug 2019 - Apr 2020

      CDM Media is a leading business to business technology marketing and media firm that specializes in reaching an elite audience of C-Suite and Senior IT/IS executives through technology events and strategic online content. Responsible for establishing and continuing relationships with the top Senior IT/IS executives and technology leaders within the Fortune 1000 companies. More importantly, nurture and uphold a strong working bond with the technology executives within all verticals and to… Show more CDM Media is a leading business to business technology marketing and media firm that specializes in reaching an elite audience of C-Suite and Senior IT/IS executives through technology events and strategic online content. Responsible for establishing and continuing relationships with the top Senior IT/IS executives and technology leaders within the Fortune 1000 companies. More importantly, nurture and uphold a strong working bond with the technology executives within all verticals and to aid finding what the emerging IT/IS trends, best practices, and what are the key challenges within the IT/IS industry. Our main focus is to build a strong delegation at our gatherings, from which we run over 100 events globally. My day to day is all about building and developing leads and transforming them into meaningful and professional partnerships. Show less CDM Media is a leading business to business technology marketing and media firm that specializes in reaching an elite audience of C-Suite and Senior IT/IS executives through technology events and strategic online content. Responsible for establishing and continuing relationships with the top Senior IT/IS executives and technology leaders within the Fortune 1000 companies. More importantly, nurture and uphold a strong working bond with the technology executives within all verticals and to… Show more CDM Media is a leading business to business technology marketing and media firm that specializes in reaching an elite audience of C-Suite and Senior IT/IS executives through technology events and strategic online content. Responsible for establishing and continuing relationships with the top Senior IT/IS executives and technology leaders within the Fortune 1000 companies. More importantly, nurture and uphold a strong working bond with the technology executives within all verticals and to aid finding what the emerging IT/IS trends, best practices, and what are the key challenges within the IT/IS industry. Our main focus is to build a strong delegation at our gatherings, from which we run over 100 events globally. My day to day is all about building and developing leads and transforming them into meaningful and professional partnerships. Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Senior Account Executive
      • Apr 2019 - Aug 2019

      -Responsible for generating new business revenue with the qualified leads provided by the company. -Build and manage a pipeline of clients ranging from small businesses to multinational corporations -Perform sales activities such as phone calls and emails at a large volume (no cold- calling) - Consult and strategize with companies to deliver on daily and monthly optimum goals for marketing tactics. -Accurately and thoroughly update records in CRM software. -Responsible for generating new business revenue with the qualified leads provided by the company. -Build and manage a pipeline of clients ranging from small businesses to multinational corporations -Perform sales activities such as phone calls and emails at a large volume (no cold- calling) - Consult and strategize with companies to deliver on daily and monthly optimum goals for marketing tactics. -Accurately and thoroughly update records in CRM software.

    • United States
    • Retail
    • 700 & Above Employee
    • Inventory Associate
      • Oct 2018 - Apr 2019

      Computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance. Computerized tracking of inventory, receiving, staging and prepping inventory, quality control checks and facility and ground maintenance.

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Sales Representative
      • May 2018 - Oct 2018

      -Sale various services that Experigreen has to offer to as many customers as possible whether it be at home shows, door to door, or cold calling on the cell phones -Manage and keep good relationships between clients and the business -Sale various services that Experigreen has to offer to as many customers as possible whether it be at home shows, door to door, or cold calling on the cell phones -Manage and keep good relationships between clients and the business

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