Experience

Ladram Bay Holiday Park

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Assistant Retail Manager

  • Jul 2023 - Present

• Restaurant Manager

  • Feb 2019 - Present

  Team-centred people manager dedicated to providing a superior customer holiday experience. Committed to providing quality food and experience on a 5* holiday park in Devon. Mentor for fellow colleagues; strong and decisive leader and coach.✓ interview and recruit team✓ train team using personally-designed programme bespoke for the restaurant & bar✓ responsible for daily operations including ordering, rotas, money handling, shift management etc.✓ work with the Head Chef in designing and creating menus, including spec sheets and allergen file✓ confident in dealing with customer relations including complaints and queries✓ key organiser of owner events✓ introduce and motivate using incentives and targets✓ maintain excellent relations with rest of the park management and external supplier representatives/ good collaborator✓ monitor and review stock levels✓ organise and advertise marketing opportunities including promotions and discounts; work closely with the marketing team on delivering with correct brand management✓ confident in health and safety including writing and reviewing risk assessments✓ confident and regular user of Microsoft Office: Word, PowerPoint, Excel, Publisher & Outlook. Tech literate✓ Zonal (ePOS) savvy: confident user and developer of front and back of house of POS system; manager and developer of F & B App; organiser and manager of booking system✓strong at utilising Canva to produce posters, presentations, marketing posts/resources ✓ personal licence holder; strong understanding of relevant legal requirements Show less



Marpool Primary School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Teaching Assistant

  • Jan 2016 - Feb 2019

  Raising achievement and behavioural specialist; helped teachers provide excellent support and intervention sessions for 8-11yrs olds. ✓ strong grasp on all content and quick uptake on anything new that emerged; highly capable in delivering content at differentiated levels. ✓ confident in partaking in regular communication with parents, guardians and members of the community. ✓ confident resource-creator and finder. ✓ promoter and believer in creating opportunities and a safe learning environment for all. ✓ forest school advocate. ✓ co-founder and operator of Football Club for ages 8-11yrs old. ✓ active school staff representative on PTA involved in fund-raising and event organising. Show less

• Team Leader

  • Mar 2015 - Nov 2018