Experience

GO Sport Travel

• Sweden
• Travel Arrangements
• 1 - 100 Employee

• Business Development and Corporate Sales Manager

  • May 2021 - Present



Twist & Shout Sports and Events

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Business Development and Corporate Sales Manager

  • May 2021 - Present



H&G Recruitment Solutions

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Recruitment Resourcer

  • Jul 2020 - Apr 2021



IMG

• United States
• Entertainment Providers
• 700 & Above Employee

• Senior Sales Account Manager

  • Jun 2018 - Jun 2020

  Responsible for the day to day account management of the Number Nine hospitality Members, selected Overseas Travel Agents and a select number of high value accounts within the Inner Circle Members. Operational oversight of Wembley’s newest product, the Number Nine lounge. Liaise with catering and hospitality to ensure customer satisfaction. Also responsible for Ad-hoc sales for Wembley’s concert and option events Responsible for the day to day account management of the Number Nine hospitality Members, selected Overseas Travel Agents and a select number of high value accounts within the Inner Circle Members. Operational oversight of Wembley’s newest product, the Number Nine lounge. Liaise with catering and hospitality to ensure customer satisfaction. Also responsible for Ad-hoc sales for Wembley’s concert and option events



Chelsea Football Club

• United Kingdom
• Spectator Sports
• 700 & Above Employee

• Client Service Executive

  • Jun 2008 - Jun 2018

  Responsible for the daily account management and matchday operational delivery of four different lounges within the hospitality portfolio and management of seasonal contracted hospitality resellers.Ensuring that the ticketing system was set up for both seasonal and match-by-match sales. Provided system training to the team to ensure the sales process was efficient, secure and accurate

• Call Centre Assistant

  • Nov 2006 - Jun 2008

  Part of team selling tickets over the phone, processing membership sales and providing assistance with enquires from members and the general public regarding tickets, memberships and general stadium enquiries



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Customer service Manager

  • Jun 2004 - Oct 2006

  Assisting the branch manager and performing daily admin tasks. A key role would be to greet customers when entering the branch in a professional and timely manner. Following up on the enquiries and requests.Exceeding monthly targets through cross selling travel product s along with package holidays to maximize sales. Assisting the branch manager and performing daily admin tasks. A key role would be to greet customers when entering the branch in a professional and timely manner. Following up on the enquiries and requests.Exceeding monthly targets through cross selling travel product s along with package holidays to maximize sales.