Experience

The Pokémon Company International

• United States
• Entertainment Providers
• 700 & Above Employee

• Manager, Global Esports

  • Jul 2022 - Present

• Esports Manager

  • May 2021 - Jul 2022

  Pitched, developed and launched the inaugural Pokémon GO Championship Series and the first Pokémon GO World Championships.Developed and ran online events ranging from 1,000 player series to premium invitational showcases.SME for tournament operations for our card game, fighting game, turn-based RPG video game and mobile app.

• Organised Play Associate - Premier Events

  • Jul 2019 - May 2021

  • Negotiated contracts and tournament licenses for ~10 events per year across Europe.• European Regional events roughly doubled in attendance during my time as an event coordinator, from ~500 attendees per event to ~1,000.• Staff management for teams of up to 200 for all of our largest events globally.• Onsite operations for global events of up to 8,000 attendees.• Administered local-level video game circuit play, across ~400 independent organisers in ~40 countries, and larger community-led events in Latin America and South East Asia.• SME for digital products, particularly our core RPGs.A key project I took lead on was the shift of VG Organised Play to the title Pokémon Sword & Shield. For the first time in a core Pokémon RPG, this game featured a LAN mode, which we would be using at our largest events. Taking a networking setup proposed by the developers, I made adjustments to streamline it for our own events; sourced the hardware required for events globally; produced documentation and led remote training sessions on the new process; worked with local organisers on the first week of launch to gather data; and travelled to three continents in the space of five weeks to oversee rollout at some of the biggest live events we've ever run. From the first live test surrounded by a tangle of cables on the floor of our Latin America Championships in Brazil, to successful activation in Bochum, Germany with over 400 players, it was a complex and challenging project to lead but ultimately incredibly rewarding watching the growth of our VG program. Show less

• Organised Play Administrator

  • Jul 2017 - Jul 2019



Science Museum Group

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Commercial Experience Assistant Manager & Event Supervisor

  • 2015 - 2017

  • Line-managed a team of 19 direct reports.• Oversaw all commercial front-of-house operations during opening hours, covering four floors in a building a quarter of a mile long.• Front-of-house supervisory duties during high-profile after-hours events, including award ceremonies, corporate dinners and talks by personalities such as Stephen Hawking, David Attenborough and Valentina Tereshkova.• Scheduling for staff teams of up to 30 members in busy periods.• Wrote and ran training programs for all areas including evacuations, IMAX cinema logistics, flight simulators, green screen experience operation, money handling and customer service.• Was the highest on-site point of escalation during late-night screenings in the IMAX theatre, working closely with security to manage the risks associated with keeping 400 members of the public in specific areas of the museum after hours.• Hiring manager for multiple bouts of recruitment.A particular highlight was being the exhibition coordinator for Power Up: 40 Years of Gaming, a highly successful two-week gaming event inviting visitors to play on 140 consoles from across the history of video gaming, from vision to execution and reporting. Included planning and realisation of operations for normal daytime hours, late night adults-only events, and early morning sessions for visitors who prefer a less overwhelming sensory experience. Show less

• Senior Commercial Experience Assistant

  • 2014 - 2015

  • Took on additional supervisory and training responsibilities during normal opening hours, on top of tasks conducted as a Commercial Experience Assistant.• Front-of-house duties during high-profile after-hours events.• Taught learning workshops to the public during special events. Highlights included working on Early Birds mornings (early sessions dedicated to autistic children and their families, who may find visiting the museum in normal opening hours difficult) guiding the children through building parachutes for toys and testing them in the Flight Gallery, and Lates adult-only events running a bracelet-making craft session that introduced adults to binary numbers. Show less

• Commercial Experience Assistant

  • 2014 - 2014

  • Front-of-house duties for commercial activities in the museum, including ticket sales and customer service.• Operation of flight simulators and green screen visitor experience.• Ushering duties for IMAX cinema.


Marks and Spencer
• United Kingdom
• Retail
• 700 & Above Employee
• Retail Assistant

  • 2014 - 2014