Kaylee Morgan
Administrative Assistant at DISTINCTION, LLC- Claim this Profile
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Topline Score
Bio
Jessica Schneemann
Kaylee is a hard-working and reliable colleague. She goes above and beyond to ensure that customers and colleagues are taken care of. I could not have asked for a more professional, patient or hard-working teammate during a very busy time.
Jessica Schneemann
Kaylee is a hard-working and reliable colleague. She goes above and beyond to ensure that customers and colleagues are taken care of. I could not have asked for a more professional, patient or hard-working teammate during a very busy time.
Jessica Schneemann
Kaylee is a hard-working and reliable colleague. She goes above and beyond to ensure that customers and colleagues are taken care of. I could not have asked for a more professional, patient or hard-working teammate during a very busy time.
Jessica Schneemann
Kaylee is a hard-working and reliable colleague. She goes above and beyond to ensure that customers and colleagues are taken care of. I could not have asked for a more professional, patient or hard-working teammate during a very busy time.
Experience
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DISTINCTION, LLC
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United States
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Strategic Management Services
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1 - 100 Employee
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Administrative Assistant
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Dec 2022 - Present
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Indeed
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United States
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Technology, Information and Internet
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700 & Above Employee
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Business Operations Specialist - International Product
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Jun 2021 - Dec 2022
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Ottobock
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Germany
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Medical Equipment Manufacturing
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700 & Above Employee
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Community Marketing Specialist
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Jul 2020 - Apr 2021
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Event Specialist
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Mar 2018 - Jul 2020
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Education Coordinator
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Dec 2014 - Mar 2018
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Volt at Apple, Inc.
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Austin, Texas Area
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Education Sales Support Organization Inbound Queue Team
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Jan 2014 - Dec 2014
● Process education customer purchase orders from Kofax and/or Inbound queue calls; ● Enter orders into SAP ● Focus on resolving complex customer service and support issues ● Work under aggressive time commitments Develop and maintain positive customer relations; coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner ● Answer over 40 calls a day ● Monitor the representatives in the inbound queue ● Close down the queue at night and whenever needed ● Ran pulse reports and close of business reports daily ● Mentor new hires on the phones ● Coach a team of reps on their errors Show less
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Mood Media Germany
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Germany
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Technology, Information and Media
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1 - 100 Employee
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Scheduling Coordinator
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Mar 2013 - Dec 2013
● Dispatch technicians to service media equipment ● Dispatch over 60 calls a day ● Responsible for 18 technicians and 3 markets ● Answer calls from clients, technicians, and customer service daily ● Receive 65 – 75 calls per day ● Create proposals and work orders for clients ● Dispatch technicians to service media equipment ● Dispatch over 60 calls a day ● Responsible for 18 technicians and 3 markets ● Answer calls from clients, technicians, and customer service daily ● Receive 65 – 75 calls per day ● Create proposals and work orders for clients
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Volt at Apple, Inc.
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Austin, Texas Area
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iTunes Gift Card Support
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Dec 2012 - Feb 2013
● Replace inactive gift cards ● Data entry ● Sent and received emails using Sonar ● Close over 100 email cases a day ● Work in a team environment ● Replace inactive gift cards ● Data entry ● Sent and received emails using Sonar ● Close over 100 email cases a day ● Work in a team environment
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Education
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2008 - 2017
Angelo State University
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