Experience

ImagineCRM

• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Success Manager

  • Aug 2022 - Present

  As the Customer Success Manager, I work with our nonprofit sector clients to ensure a phenomenal Salesforce implementation experience including testing, training, documentation, and post-implementation support. As the Customer Success Manager, I work with our nonprofit sector clients to ensure a phenomenal Salesforce implementation experience including testing, training, documentation, and post-implementation support.



San Diego Regional Economic Development Corporation

• United States
• International Trade and Development
• 1 - 100 Employee

• Manager, Investor Relations and Marketing Communications

  • Jun 2021 - Aug 2022

  Managed key relationships, communications, and fundraising efforts with investors and regional stakeholders in the Greater San Diego area. Additional responsibilities: Salesforce administrator; events lead; marketing lead for research bureau and economic development team. Managed key relationships, communications, and fundraising efforts with investors and regional stakeholders in the Greater San Diego area. Additional responsibilities: Salesforce administrator; events lead; marketing lead for research bureau and economic development team.



Jack London Improvement District

• District Specialist

  • Feb 2019 - Jun 2021

  Expanded role at a nonprofit community benefit district focused on economic development, placemaking, and safety in Oakland’s Jack London neighborhood. Reports to the Executive Director.Accomplishments: Performed a key role in delivering marketing collateral including a Five Year Impact Report, District Map, neighborhood Grocery Guide, and a seasonal shopping campaign. Managed several successful community events including block parties, panel talks, and engaging virtual programs.

• Project Coordinator

  • Jan 2018 - Jan 2019

  Responsible for the day-to-day operational support of the District including communications, marketing, website and social media management, event logistics, and project management. Reports to the Executive Director.Accomplishments: Redesigned the organization’s website jacklondonoakland.org, secured a mapping software grant, and improved stakeholder engagement on a formalized email marketing platform.