Kaylee Dendy
Shelter Advocate at Cleveland County Abuse Prevention Council- Claim this Profile
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Bio
Credentials
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CPR
Dover Foundation YMCAJul, 2020- Nov, 2024
Experience
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Cleveland County Abuse Prevention Council
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Individual and Family Services
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1 - 100 Employee
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Shelter Advocate
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Mar 2022 - Present
- Answer crisis line, making appropriate referrals for services needed.- Provide crisis intervention advocacy, emotional support, information, referral, and follow-up services to victims of domestic violence and sexual assault.- Provide support to in-shelter residents.- Conduct daily cleaning duties to maintain a clean, safe environment for residents and staff.- Input and update resident information into Osnium.- Complete all client records and agency statistical forms as assigned.
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UNC Hospitals
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Neonatal Critical Care Center Intern
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Aug 2021 - Dec 2021
- Assisted Family Coordinator in planning and conducting events for families and parents in the NICU.- Shadowed under a pediatric social worker in order to understand the processes of social work administration and engaging with families in a medical setting.- Enrolled parents in programs like Reach Out and Read and Beads of Courage to promote parent-child bonding.- Distributed educational materials and resources to parents and families.- Attended weekly discharge meetings with Family Coordinator, medical providers, and social workers to discuss each baby’s case.- Attended trainings and webinars in order to learn more about how to best serve parents and families in the NICU.
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Guest Relations Staff
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Jun 2021 - Sep 2021
- Made reservations for visitors and ensure their satisfaction during their stay.- Answered any questions that guests have about the park, maintaining a welcoming and positive attitude during all interactions.- Communicated efficiently with members of each department to update them on any changes made to reservations.- Checked guests in and out of the park, directing them to their site and providing them with any materials needed to enhance their stay.- Operated a Point of Sale system in order to provide guests with additional services and products.
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Lead Staff Camp Counselor
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Mar 2016 - Jun 2021
- Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.- Collaborated with other camp counselors to design fun and enriching learning activities for campers, such as field days and holiday camps.- Coordinated, implemented and evaluated the family program and related activities to promote beneficial camper outcomes.- Followed established emergency procedures to enable best possible resolution of incidents.- Communicated with parents about campers' activities and reported concerns and suggestions to my supervisor.- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.- Resolved conflicts that arose between campers by intervening, working with them together and individually to establish solutions for future collaborations.- Planned and conducted community activities.- Trained staff members on conducting events and following safety procedures.- Remained within Covid-19 guidelines.
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Challenger 3 Amusement Park
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United States
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Environmental Services
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Retail Salesperson
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Mar 2015 - Aug 2017
- Restocked, arranged and organized merchandise in front lanes to drive product sales.- Counted cash in register drawer at beginning and end of shift.- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.- Conducted inventory counts by adding each item in stock and documenting in them.- Prepared beverages and filled food orders for customers.- Answered any and all questions that customers had about concessions or other features that the park offered.- Checked identification and proof-of-age when allowing customers on the larger driving tracks of the park
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Education
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2022 - 2024
East Carolina University
Master of Social Work - MSW, Social Work -
2018 - 2022
University of North Carolina at Chapel Hill
Bachelor's of Arts in Education, Human Development and Family Studies, Family Life Education Concentration, Health and Society Minor
Community
