Meetings & Conventions Business Specialist

• Apr 2020 - Present

Business Assistant

• Jul 2018 - Mar 2020

Server / Trainer

• Jun 2013 - May 2020

• Greeted guests and provided excellent customer service at one of the largest tourist spots in Clearwater• Excelled at working with a team in a high energy and fast-paced environment• Connected with individuals from many parts of the country while serving• Generate high individual food/beverage/merchandise sales • Train new employees • Implement new training processes • Critique employees on upholding company standards

Social Media Marketing Intern

• Aug 2014 - Aug 2016

• Established and maintained cooperative relationships with representatives of community, consumer, employee, and public interest groups. • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media

Research Interviewer

• Mar 2012 - Jun 2014

• Placed and received phone calls in a professional work environment and demonstrated strengths in the HR aspects • Obtained data for client-specific studies • Input data into various spreadsheets • Received “Employee of the Quarter” for providing excellent service to clients

Head Hostess

• Mar 2010 - Mar 2012

• Efficiently and effectively communicated customer needs and various responsibilities to staff and management team• Gained knowledge of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction• Exemplified excellent attention to detail and customer service