Experience

Family Games America FGA Inc.

• Manufacturing
• 1 - 100 Employee

• Office Manager / Customer Service

  • Jul 2015 - Present

  • Provide customers and sale representatives with information regarding products, pricing, shipping, and invoices. • Handles logistics for all inbound and outbound shipments both large and small to ensure seamless shipping and delivery to recipient. • Oversees inventory levels for multiple warehouse locations. • Composes purchase orders for a multitude of different suppliers.• Advanced level of knowledge in both Acomba and Fidelio, enterprise resource planning software. • Completes the receiving and quality control procedures for inbound shipments. • Enters customer purchase orders, invoices, and credit memos into the system. • Prepares shipping and custom documents for inbound and outbound shipments.• Manages the in-house warehouse and advises staff of their daily tasks.• Provide sales support by completing quote sheets and spreadsheets. • Manages and purchases all supplies required for office and warehouse. • Advanced knowledge and understanding of tariff codes. • Experience working at various categories of tradeshows.



Newfound Sushi

• Canada
• Restaurants

• Food Server

  • Feb 2014 - Apr 2015

  • Comfortable dealing with a high volume of customers while maintaining a positive and professional attitude. • Significant experience using a point of sale system.• Experience opening and closing the store while adhering to strict security protocols.• Handled complaints and provided positive solutions to resolve the issue.• Maintained stock levels needed for drink orders and food prep.• Received and prepared takeout orders. • Experience with bartending and assisted with prep cook duties.



West Coast Physiotherapy Clinic Ltd

• Canada
• Medical Practices

• Assistant

  • Oct 2013 - May 2014

  • Assisted with numerous tasks involving the head doctor and nurse. • Demonstrated and administered various workout routines to patients.• Monitored client’s progress and created a report to deliver back to the doctor.• Prepared numerous types of physiotherapy equipment. • Ran errands and helped out with a multitude of daily tasks whenever necessary. • Maintained equipment and work area in a safe and clean condition. • Performed various clerical duties such as filing records, answering the phone, and scheduling appointments.



Fairway Honda

• Canada
• Retail
• 1 - 100 Employee

• Lot Attendant

  • Jun 2013 - Oct 2013

  • Fuelling of new vehicles and delivery from dock to car lot. • Drove shuttle car and prepared vehicles to be displayed for sale. • Rearranged lot whenever a new setup was necessary. • Cleaned and waxed cars.• Helped front staff with daily tasks. • Completed training sessions to apply anti-rust product to the undercarriage of vehicles. • Fuelling of new vehicles and delivery from dock to car lot. • Drove shuttle car and prepared vehicles to be displayed for sale. • Rearranged lot whenever a new setup was necessary. • Cleaned and waxed cars.• Helped front staff with daily tasks. • Completed training sessions to apply anti-rust product to the undercarriage of vehicles.