Kayla Winfree
Account Manager at Record360- Claim this Profile
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Bio
Jenny Byrd
Kayla is a force to be reckoned with! She is a rising star that has proven herself in the small business segment with a work ethic that takes no prisoners and demands results. She embodies our credo by keeping the company promise and delivering to her customers, herself, and the organization. She is organized, timely, and constantly developing herself to grow into an amazing and well recognized leader. World, watch out... you will see big things from this one.
Remy Coles
Kayla joined my team during COVID in a "work from home" environment and has thrived in the new space. Kayla is a self motivated, driven individual who willingly mentors and coaches her peers while finding creative ways to exceed her goals and targets. Through my limited time working with Kayla, I have been incredibly impressed with her ability to stay focused on the task at hand, her adaptability, and her willingness to step up to any challenge thrown her way. Kayla is a leader among her peers and always looks to develop her personal skill sets and professional network.
Jenny Byrd
Kayla is a force to be reckoned with! She is a rising star that has proven herself in the small business segment with a work ethic that takes no prisoners and demands results. She embodies our credo by keeping the company promise and delivering to her customers, herself, and the organization. She is organized, timely, and constantly developing herself to grow into an amazing and well recognized leader. World, watch out... you will see big things from this one.
Remy Coles
Kayla joined my team during COVID in a "work from home" environment and has thrived in the new space. Kayla is a self motivated, driven individual who willingly mentors and coaches her peers while finding creative ways to exceed her goals and targets. Through my limited time working with Kayla, I have been incredibly impressed with her ability to stay focused on the task at hand, her adaptability, and her willingness to step up to any challenge thrown her way. Kayla is a leader among her peers and always looks to develop her personal skill sets and professional network.
Jenny Byrd
Kayla is a force to be reckoned with! She is a rising star that has proven herself in the small business segment with a work ethic that takes no prisoners and demands results. She embodies our credo by keeping the company promise and delivering to her customers, herself, and the organization. She is organized, timely, and constantly developing herself to grow into an amazing and well recognized leader. World, watch out... you will see big things from this one.
Remy Coles
Kayla joined my team during COVID in a "work from home" environment and has thrived in the new space. Kayla is a self motivated, driven individual who willingly mentors and coaches her peers while finding creative ways to exceed her goals and targets. Through my limited time working with Kayla, I have been incredibly impressed with her ability to stay focused on the task at hand, her adaptability, and her willingness to step up to any challenge thrown her way. Kayla is a leader among her peers and always looks to develop her personal skill sets and professional network.
Jenny Byrd
Kayla is a force to be reckoned with! She is a rising star that has proven herself in the small business segment with a work ethic that takes no prisoners and demands results. She embodies our credo by keeping the company promise and delivering to her customers, herself, and the organization. She is organized, timely, and constantly developing herself to grow into an amazing and well recognized leader. World, watch out... you will see big things from this one.
Remy Coles
Kayla joined my team during COVID in a "work from home" environment and has thrived in the new space. Kayla is a self motivated, driven individual who willingly mentors and coaches her peers while finding creative ways to exceed her goals and targets. Through my limited time working with Kayla, I have been incredibly impressed with her ability to stay focused on the task at hand, her adaptability, and her willingness to step up to any challenge thrown her way. Kayla is a leader among her peers and always looks to develop her personal skill sets and professional network.
Credentials
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200hr Certified Yoga Teacher
SacredPathsYogaDec, 2021- Nov, 2024 -
Suicide Interventionist Certification
CommUnity Crisis Services and Food BankMar, 2015- Nov, 2024
Experience
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Record360
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United States
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Software Development
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1 - 100 Employee
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Account Manager
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Oct 2022 - Present
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Customer Success Manager
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Apr 2021 - Oct 2022
• Successfully managed and expanded a 2 million dollar book of business• Lead the Customer Success team in upsell expansion targets in 2022• Assisted in creating and implementing Record360's customer annual renewal process• Customer Retention 104% YTD 2021 & 121% Q2 2022• Assisted marketing team creating a social media roll-out plan, increased customer engagement rate by 971%
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Business Account Executive
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Oct 2020 - Apr 2021
• Women of Wireless Nominee 2021• Participant in the Lead Technology Partnership Program
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Account Manager - SMB
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May 2019 - Oct 2020
• President's Club 2019 Recipient (Top 2% of Verizon Business Group)• Big East Purpose Coin Recipient 2020 (Award given for demonstrating integrity and excellence within the Verizon Business Group)• Surpassed sales quota by 120%
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Solutions Specialist
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Aug 2016 - May 2019
• Winner's Circle 2018 (Top 5% Sales Associate)• Women of Wireless nominee 2018 • Surpassed sales quota by 100%• LEAD Solutions Specialist
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Planet Fitness
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Assistant Manager
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Nov 2014 - Aug 2016
Experienced leader in the health and fitness industry • Lead a team of 10+ employees• Human Resources Responsibilities• Increased customer retention by 6%• Increased membership sales by 50% Experienced leader in the health and fitness industry • Lead a team of 10+ employees• Human Resources Responsibilities• Increased customer retention by 6%• Increased membership sales by 50%
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Education
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University of Louisville
Bachelor's degree, Organizational Leadership -
Kirkwood Community College