Executive Assistant

• May 2022 - Present

Administrative Assistant II

• Mar 2018 - May 2022

Academic Program Assistant

• Aug 2017 - Jan 2018

Financial Coordinator

• Feb 2015 - Feb 2017

-Serve as point of contact for all financial and insurance related questions/issues for all patients (two physicians), as well as staff -Provide knowledge to patients regarding their insurance benefits and/or self-pay costs -Obtain insurance authorizations for treatment cycles as required per the patient’s insurance plan - One on One consultations with patients to review their insurance benefits and answer any financial questions -Collect and Manage payments for services provided… Show more -Serve as point of contact for all financial and insurance related questions/issues for all patients (two physicians), as well as staff -Provide knowledge to patients regarding their insurance benefits and/or self-pay costs -Obtain insurance authorizations for treatment cycles as required per the patient’s insurance plan - One on One consultations with patients to review their insurance benefits and answer any financial questions -Collect and Manage payments for services provided by our facility -Respond to high volume of phone calls and emails from patients and providers Show less -Serve as point of contact for all financial and insurance related questions/issues for all patients (two physicians), as well as staff -Provide knowledge to patients regarding their insurance benefits and/or self-pay costs -Obtain insurance authorizations for treatment cycles as required per the patient’s insurance plan - One on One consultations with patients to review their insurance benefits and answer any financial questions -Collect and Manage payments for services provided… Show more -Serve as point of contact for all financial and insurance related questions/issues for all patients (two physicians), as well as staff -Provide knowledge to patients regarding their insurance benefits and/or self-pay costs -Obtain insurance authorizations for treatment cycles as required per the patient’s insurance plan - One on One consultations with patients to review their insurance benefits and answer any financial questions -Collect and Manage payments for services provided by our facility -Respond to high volume of phone calls and emails from patients and providers Show less

Temp Administrative Assistant

• Jul 2014 - Jan 2015

Provide outstanding administrative support to the Director of the cardiac transplantation program and Administrative Director of the Dept of Anesthesiology -Provide administrative support to a team of physicians, nurses and nurse practitioners -Scheduling of meetings in conference room/coordinating catering -Manage emails, mail and phone calls -Respond to patient phone calls/ Schedule appointments, labs and testing Provide outstanding administrative support to the Director of the cardiac transplantation program and Administrative Director of the Dept of Anesthesiology -Provide administrative support to a team of physicians, nurses and nurse practitioners -Scheduling of meetings in conference room/coordinating catering -Manage emails, mail and phone calls -Respond to patient phone calls/ Schedule appointments, labs and testing

Administrative Assistant/Assistant Surgical Coordinator

• Aug 2011 - Jul 2014

_ Assist in managing patient calls on multi line phone system, getting calls/messages to the appropriate staff member -Greet patients upon arrival and complete check in process, when at front desk -Scheduling appointments and assisting with patient needs/general inquiries -Provides support to Surgical Coordinator and serves as a contact person for assigned surgeon/PA, and their patients for clinical and administrative inquiries -Responsible for obtaining prior authorizations for… Show more _ Assist in managing patient calls on multi line phone system, getting calls/messages to the appropriate staff member -Greet patients upon arrival and complete check in process, when at front desk -Scheduling appointments and assisting with patient needs/general inquiries -Provides support to Surgical Coordinator and serves as a contact person for assigned surgeon/PA, and their patients for clinical and administrative inquiries -Responsible for obtaining prior authorizations for surgeries, radiology and treatments -Checkout patients after appointments and schedule any services (MRI, surgery, physical therapy etc) at physicians request, as well as provide patients with work/school notes -Knowledge of insurance carriers/plans and protocols (including workers comp) as well as basic CPT and ICD-9 coding, Show less _ Assist in managing patient calls on multi line phone system, getting calls/messages to the appropriate staff member -Greet patients upon arrival and complete check in process, when at front desk -Scheduling appointments and assisting with patient needs/general inquiries -Provides support to Surgical Coordinator and serves as a contact person for assigned surgeon/PA, and their patients for clinical and administrative inquiries -Responsible for obtaining prior authorizations for… Show more _ Assist in managing patient calls on multi line phone system, getting calls/messages to the appropriate staff member -Greet patients upon arrival and complete check in process, when at front desk -Scheduling appointments and assisting with patient needs/general inquiries -Provides support to Surgical Coordinator and serves as a contact person for assigned surgeon/PA, and their patients for clinical and administrative inquiries -Responsible for obtaining prior authorizations for surgeries, radiology and treatments -Checkout patients after appointments and schedule any services (MRI, surgery, physical therapy etc) at physicians request, as well as provide patients with work/school notes -Knowledge of insurance carriers/plans and protocols (including workers comp) as well as basic CPT and ICD-9 coding, Show less