Kayla Watzlawick

Assistant Manager at MEMORIES ANTIQUE MALL
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Contact Information
Location
Appleton, Wisconsin, United States, US
Languages
  • English -

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5.0

/5.0
/ Based on 2 ratings
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Katherine Bourassa

Kayla is able to take on any task you give her. She is phenomenal at getting the job done and overcoming any obstacle. She will always go above and beyond to achieve the highest quality result.

Teresa Nee-Holtz

Kayla pays attention to details and works on a tasks until it is done well. Kayla is very personable.

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Credentials

  • Auctioneer
    Wisconsin Department of Safety & Professional Services
    Aug, 2022
    - Oct, 2024

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • May 2017 - Present

      Assistant Manager -Assist the Owner/General Manager as directed -Train, and manage employees in daily tasks -Develop good customer relationships and address customer service needs -Develop strategies for better workplace efficiency and goal achievement -Liaise between vendors, customers, and employees -Serve as acting General Manager (GM) when GM is away Assistant Manager -Assist the Owner/General Manager as directed -Train, and manage employees in daily tasks -Develop good customer relationships and address customer service needs -Develop strategies for better workplace efficiency and goal achievement -Liaise between vendors, customers, and employees -Serve as acting General Manager (GM) when GM is away

    • United States
    • Retail
    • 700 & Above Employee
    • Associate Manager
      • Sep 2015 - Jun 2019

      Manager -Provided high quality customer service to optimize customer purchasing -Maintain and organize store displays to enhance product visibility and location -Educated customers on available product options and deals -Stock, replenish, and organize inventory with accuracy and efficiency -Assist an average of 40 customers per day in finding or selecting items Manager -Provided high quality customer service to optimize customer purchasing -Maintain and organize store displays to enhance product visibility and location -Educated customers on available product options and deals -Stock, replenish, and organize inventory with accuracy and efficiency -Assist an average of 40 customers per day in finding or selecting items

    • United States
    • Hospitality
    • 700 & Above Employee
    • Retail Attendant
      • Jul 2013 - Aug 2016

      Arcade, Gift shop, and Magiquest Attendant. -Hospitality Skills including trouble shooting customer concerns -Worked closely with the director of retail and learned both MICROS and Embed computer systems -Operating MICROS and Embed registers -Authorized with returns and refunds Arcade, Gift shop, and Magiquest Attendant. -Hospitality Skills including trouble shooting customer concerns -Worked closely with the director of retail and learned both MICROS and Embed computer systems -Operating MICROS and Embed registers -Authorized with returns and refunds

Education

  • Winona State University
    Associate of Arts - AA
    2016 - 2017
  • Madison Area Technical College
    Medical Office Assistant Certificate
    2013 - 2016
  • Reedsburg Area High School
    High School
    2012 - 2015

Community

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