Aesthetician & Laser Specialist

• Jun 2021 - Present

Clinic Director

• Mar 2019 - Apr 2022

Patient Customer Tech

• Feb 2017 - Apr 2022

Managed daily office administration. In my role, I help assist with the fully life-cycle of our patient relationship. As part of that process, I coordinate and schedule appointments, assist in exams, ensure accurate insurance paperwork, and handle confidential patient information. Provide exceptional patient experience on a daily basis.Support the clinic’s team environment to achieve performance goals of the office.Assist and direct patients in active rehabilitative therapies through effective communication and developing client relationships.Coordinate, promote, and execute successful internal patient events.

Executive Assistant

• Jun 2016 - Apr 2022

Maintain executive calendar as well as schedule and manage all travel plans and expenses.Manage administrative elements of special projects that involve constantly changing priorities, ensuring the projects are consistently driven quickly forward to completion.Generate, process and route written and verbal correspondence while exercising the utmost degree of discretion and confidentiality.General administrative duties such as filing, organization of information, financial paperwork, handling of deliveries, ordering office supplies, referral tasks, etc.

2016 Social Media Lounge

• May 2016 - Oct 2016

Assisted in coordinating the Promotional Schedule for Game Days including giveaways, themes, and ticketing promotions.During my time there I ensured proper media promotion of all theme nights through releases, the website, ads, and other social media and marketing mediums.Special Projects as requested by the Senior VP of Sales and Marketing (i.e. Secret Shopper Program).Able to quickly learn and identify meaningful positive opportunities to improve public relationship on Game Days. Assisted in coordinating the Promotional Schedule for Game Days including giveaways, themes, and ticketing promotions.During my time there I ensured proper media promotion of all theme nights through releases, the website, ads, and other social media and marketing mediums.Special Projects as requested by the Senior VP of Sales and Marketing (i.e. Secret Shopper Program).Able to quickly learn and identify meaningful positive opportunities to improve public relationship on Game Days.

Athlete

• Jun 2014 - Aug 2014

Drive sales by utilizing customer service skills, basic sales techniques and product knowledge to connect customers with the right product. Building the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting. Maintain knowledge of various areas of the store and be available to operate cash register for regular transactions, perform stockroom duties, stock the floor, perform cleaning duties and build visual displays when necessary. Serve as a product knowledge resource for consumers and entry-level athletes. Seek educational opportunities to develop advanced-level or specialized knowledge about selling, Nike products and culture, sales and service techniques.