Experience

North Cumbria Integrated Care NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• E-Roster & E-Community Project Officer

  • Oct 2022 - Present

• Administrative Assistant

  • Jan 2022 - Oct 2022

  Working with bank coordinator to provide line management services to over 16000 bank staffFirst point of contact for all bank worker queriesInterviewing potential bank workersFacilitating new starters, leavers and returnees to the bank being set up on the systemUndertaking regular data cleanse exercises to ensure an active and available bank workforceTerminating bank worker contracts when requiredInputting sickness records and managing bank worker's sicknessProviding references for bank workersProcessing and inputting training timesheets onto E-RosterContacting bank workers to discuss any issues and administering official warnings where requiredCarrying out Occupation Health referrals for bank staff when requiredChasing revalidations due to expire and ensuring all bank staff hold a valid pinLiaising with IT to ensure new bank workers are set up correctlyLiaising with wards and departments in order to resolve queries and ensure staff requirements are metBuilding and redesigning bank team intranet page



Story Contracting Limited

• United Kingdom
• Civil Engineering
• 400 - 500 Employee

• Commercial Administrator

  • Feb 2019 - Jan 2022

  Processing timesheetsCreating and sending invoicesUndertaking debt management processForecasting revenue and reconciling accountsAllocating paymentsReporting to senior managementCreating SOPs and training guides, providing training for new starters Processing timesheetsCreating and sending invoicesUndertaking debt management processForecasting revenue and reconciling accountsAllocating paymentsReporting to senior managementCreating SOPs and training guides, providing training for new starters



Places for People

• United Kingdom
• Real Estate
• 700 & Above Employee

• Coordinator

  • Aug 2017 - Oct 2018

  Responsible for coordinating all maintenance work and safety checks required in order to ensure all empty properties within a particular geographical area (typically forty at a time) met housing lettable and health and safety standards.Managing and scheduling work-load of up to thirty multi-skilled maintenance operatives, ensuring maximum efficiency and keeping turn-around time of empty properties was as low as possible (working to KPIs and targets)

• Scheduler

  • Jun 2016 - Aug 2017

  Managing the work-load of engineers in a large, particular geographical areas throughout the country – up to 15,000 properties.

• Property Maintenance Administrative Assistant

  • Apr 2014 - Jun 2016

  Asked to return to company during University holiday periods and upon finishing University.



5 Boroughs Partnership NHS Foundation Trust

• Casual Healthcare Assistant

  • Jul 2015 - May 2018



Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV)

• United Kingdom
• Mental Health Care
• 700 & Above Employee

• Casual Healthcare Assistant

  • Nov 2014 - Jun 2016



Places for People

• United Kingdom
• Real Estate
• 700 & Above Employee

• Sales Administrator

  • Aug 2012 - Oct 2013

  Developing a new, pilot project within the business and promoting the project and business both internally and externally. Working with management to develop new processes and SLAs and working to themWorking within sales targets and ensuring sales were made. Communicating and building rapport with new and potential customers and maintenance staff. Managing my own time and workload as an independent worker. Continually identifying ways to improve the service, highlighting them to management and implementing these improvements. Developing new record keeping systems and setting up customer accounts.

• Customer Service Centre Advisor

  • Feb 2008 - Aug 2012