Kayla Puffer

General Manager at Proverbial Wine Bistro at City Group Hospitality
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Contact Information
us****@****om
(386) 825-5501
Location
Denham Springs, Louisiana, United States, US
Skills

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Bio

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Credentials

  • Disney's Approach to Quality Service
    Disney Institute
    Jan, 2023
    - Nov, 2024
  • Disney's Approach to Employee Engagement
    Disney Institute
    Oct, 2022
    - Nov, 2024
  • Turbulant Times: Intentional Leadership
    Disney Institute
    Oct, 2022
    - Nov, 2024
  • Disney's Approach to Leadership Excellence
    Disney Institute
    Jun, 2022
    - Nov, 2024
  • ServSafe Allergens
    National Restaurant Association
    May, 2019
    - Nov, 2024
  • ServSafe
    National Restaurant Association

Experience

  • City Group Hospitality
    • United States
    • Restaurants
    • 1 - 100 Employee
    • General Manager at Proverbial Wine Bistro
      • Jul 2023 - Present

    • AGM / Training Coordinator at Beausoleil Coastal Cuisine
      • Feb 2023 - Jul 2023

  • Walk-On's Sports Bistreaux
    • United States
    • Restaurants
    • 300 - 400 Employee
    • Digital Training Designer & Content Creator
      • Jul 2022 - Jan 2023

    • Regional Training Coach
      • Oct 2021 - Jul 2022

    • New Restaurant Opening Coach
      • Dec 2019 - Oct 2021

    • Digital Training Coach
      • Dec 2018 - Dec 2019

    • Service Manager/ Restaurant Training Manager
      • Feb 2018 - Dec 2018

    • Service/Bar Manager
      • Feb 2016 - Jan 2018

    • Service Manager
      • Oct 2014 - Feb 2016

  • Hooters of America
    • United States
    • Restaurants
    • 700 & Above Employee
    • 2nd Assistant Manager
      • Oct 2012 - Oct 2014

      Customer service, time management, hospitality skills, money management, and managing employees.

    • Server/Bartender
      • Jun 2009 - Oct 2012

      Certified Hooters Trainer - trained new hires to be servers and bartenders.

Education

  • Baton Rouge Community College
    Associate's degree, entertainment technologies in Film & General Studies
    2009 - 2012
  • Denham Springs High School
    High school diploma, High School/Secondary Diplomas and Certificates
    2006 - 2009

Community

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