Experience

Texas811

• United States
• Public Safety
• 100 - 200 Employee

• Damage Prevention Agent

  • Dec 2021 - Present

  • Process locate requests electronically and telephonically. • Communicate with Customers and Members regarding locate requests. • Make changes or cancel any ticket’s requested by the customer/member. • Answering all assigned calls within 4 seconds. • Ensuring a safe work environment. • Handle all customer interactions in a professional manner. • Process locate requests electronically and telephonically. • Communicate with Customers and Members regarding locate requests. • Make changes or cancel any ticket’s requested by the customer/member. • Answering all assigned calls within 4 seconds. • Ensuring a safe work environment. • Handle all customer interactions in a professional manner.



Premier 40 Financial

• Rockwall, Texas, United States

• Data Specialist, Claims/ Escalations Processing, Collections Specialist

  • Mar 2019 - Dec 2021

  • Call and check the status on customers Policy. • Get policies Cancelled. • Insert check payments into system. • Collect check payments from Warranty companies or Dealerships. • Completed phone calls to meet required performance standards. • Document all information on computer. • Conducted all conversations in a clear, friendly and professional manner. • Create, maintain, and enter information into databases. • Find needed information for paperwork. • Prepare affidavits or other documents, organize and maintain documents in paper or electronic filing system. • Post or attach information to claim file. • Organize or work with detailed office records, using computers to enter, access, search or retrieve data. •Insert check payments into databases. Show less



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Virtual Recruiter

  • Jun 2018 - Mar 2019

  • Schedule or conduct new employee orientations. • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate. • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, or employee referrals. • Interview job applicants to obtain information on the work history, training, education, or job skills. Interpret and explain human resources policies, procedures, laws, standards, or regulations. • Analyze employment-related data and prepare required reports. • Provided customer service and was involved in training with new team members each month. Show less