Project Manager

• Jan 2021 - Present

QA Consultant

• Nov 2018 - Dec 2020

Create and execute test casesUpdate and maintain JIRA ticketsMade all content changes in SitecoreDiscuss defects and expectations for site with client and development teamVerified changes by developers before moving to UAT environment Meet all deadlines for testing Smoke testing after every deployment Regression testing when needed Find issues with site and create JIRA tickets for all issues foundHelping the PM and Dev Team to achieve customer satisfactionRemove impediments for PM and Dev TeamHelp the scrum and development teams to identify and fill in blanks in the Agile frameworkHelp resolve conflicts and issues that occurOrganize all backlogs and assign all tickets

Operational Associate

• Oct 2017 - Dec 2018

Employee of the Month November 2017 Well known for my organized and efficient way I did any job Known to be a team player in all areas of the store Versatile Employee - Customer Service, OMNI (Online Orders for Buy Online and Pick Up in Store or Ship from Store), Home and Kids, Women’s, Junior’s, and Misses’, Freight, Merchandising, eSign Specialist, and POS Employee of the Month November 2017 Well known for my organized and efficient way I did any job Known to be a team player in all areas of the store Versatile Employee - Customer Service, OMNI (Online Orders for Buy Online and Pick Up in Store or Ship from Store), Home and Kids, Women’s, Junior’s, and Misses’, Freight, Merchandising, eSign Specialist, and POS

Business Analyst

• Aug 2016 - Dec 2016

Reports to VP of FinanceWorking with Sales on prospect companiesWorking with other Business Analysts analyzing websites using EndecaAssisted with QA work when neededCreated and understood all reports such as Utilization, Plan vs Actuals, Bench, and Resource Allocation for the executives and board members Worked along with other business analysts analyzing websites that use the program Endeca Organized and maintained all office and kitchen supplies for AmplifiOrganized and entered all data for the sales team on prospect companies Held all weekly company meetings for all North American employees Maintained all resource management updates including allocations, bill and pay rates, and all project information for all projects

Associate, QA Analyst

• Nov 2015 - Nov 2016

Communicated on a daily basis with other QA and developers about issues and improvementsCommunicated and discussed defects and expectations with QA and developers Always met testing requirements and deadlines in a proficient and professional manner Assisted any project that needed any quality assurance work Smoke/Sanity and functional testing for Barnes & Noble and Stage StoresWrote and executes all test cases based on client requirementsTested for frontend and backend of Barnes & Noble website. Discussed requirements for site with clients including Barnes & Noble associates Created and executed testing plans with internal QAProjects: Barnes & Noble, Stage Stores, NAPA Auto Parts, and Brandsmart

Server

• Apr 2015 - Nov 2015

 In the first two months, received recognition from proprietor for excellent service to customers  Received best team-player in competition with other servers on July 17, 2015  In the first two months, received recognition from proprietor for excellent service to customers  Received best team-player in competition with other servers on July 17, 2015

Color Guard Director

• Jun 2014 - Jun 2015

 Choreographed programming and event coverage for the 2014 – Spy Games Marching Show, based on broadcast length, time availability, and other factors, such as community needs, ratings data, and judge preferences.  Increased the 2014 School Year’s guard size by 25 percent  Monitor and review programming to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality.  Establish work schedules and assign work to staff members.  Coordinate activities between departments, such as news and programming.  Established a new Winter Guard program  Choreographing a Christmas Performance