Experience

UK Lighthouse Lab Network

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Laboratory Scientist

  • Aug 2020 - Present



Crystal Ball Ltd

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • Jun 2016 - Dec 2016

  Account Manager for Crystal Ball Ltd - Fleet Management - Mobile Workforce and Lone Worker Solutions GPS tracking for people, vehicles and assets........... Crystal Ball® is a web based GPS tracking solution that tracks mobiles, vehicles and assets, including lone worker protection, on a single platform. The system can be accessed at anytime, anywhere in the world through an internet connection on any PC or mobile handset. The user simply accesses the system through the Crystal Ball website, and does not require any software download. All businesses whether large or small, corporate or local government have identified that Crystal Ball GPS tracking will improve business productivity and profitability, reduce overtime claims and fuel expenses, analyse wear and tear on company vehicles and more. With recent changes in the law, such as The Corporate Manslaughter Act, Working Time Directive and Duty of Care, businesses using a GPS tracking system can also ensure they address the ever tightening legislation. Show less



Catax Group

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Case Manager

  • Mar 2015 - Mar 2016

  Capital allowance tax specialist, business to business, assisting commercial property owners to claim on capital allowances for the non-movable integral features and fitting on their properties. Capital allowance tax specialist, business to business, assisting commercial property owners to claim on capital allowances for the non-movable integral features and fitting on their properties.



Capify

• Altrincham

• Account Executive

  • Oct 2013 - Mar 2015

  Advise on short term Business loans, See that the Merchant receives funds to assist their business through cash flow issues, stock purchasing, expansion etc. Advise on short term Business loans, See that the Merchant receives funds to assist their business through cash flow issues, stock purchasing, expansion etc.



Stream Global Services

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Sales Advisor

  • May 2013 - Oct 2013

  Outbound sales Objection handling Converting pay as you go customers to pay monthly contract Selling the features and benefits of being on contract with o2 Selling compliantly Upselling additional aggreements Upselling insurance and accessories Rapport building Handling and processing credit checks Identifying, fitting and generating needs with the customer Excellent product knowledge of handsets and tariffs of pay as you go and pay monthly Achieving targets Show less



Midas Marketing Management

• Sales Advisor

  • Jan 2013 - Mar 2013

  Identifying valid injury claims. Objection handling. Working alongside various solicitors. Conversing with potential clients and keeping them updated on the status of their claim. Cold calling potential clients while fact finding to see if they have a valid claim. Meet targets for accepted claims. Identifying valid injury claims. Objection handling. Working alongside various solicitors. Conversing with potential clients and keeping them updated on the status of their claim. Cold calling potential clients while fact finding to see if they have a valid claim. Meet targets for accepted claims.



CPM UK

• United Kingdom
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Sales Advisor

  • May 2012 - Jan 2013

  Outbound sales. Build rapport quickly. Meet targets for sales and statistics. Objection handling. Cold calling potential new customers. Identifying and generating leads. Selling Compliantly. Excellent product knowledge. Outbound sales. Build rapport quickly. Meet targets for sales and statistics. Objection handling. Cold calling potential new customers. Identifying and generating leads. Selling Compliantly. Excellent product knowledge.



JD Wetherspoon

• Kitchen/Bar Associate

  • May 2011 - May 2012

  Deliver excellent customer service, all times. Assist in keeping the kitchen, bar, front of house and toilets clean and tidy, at all times. Keep up to date with current promotions and new products. Maintain personal knowledge by completing In-house training and workbooks. Be involved and contribute to team meetings. Carry out instructions given by the management team and head office. Meeting the company's standards for food and drink. Complete all appropriate company documentation and key tasks, on every shift. Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Nov 2006 - May 2011

  Shift management, including all aspects of staff and floor management within a busy high street location. Customer service and cash management including safe holding and cash reconciliation. Presenting a professional image Training and development of new staff in numerous areas of the business. Delegation of duties and staff organisation including time management. Complaint handling and resolution. Reporting directly to site manager and franchisees Shift management, including all aspects of staff and floor management within a busy high street location. Customer service and cash management including safe holding and cash reconciliation. Presenting a professional image Training and development of new staff in numerous areas of the business. Delegation of duties and staff organisation including time management. Complaint handling and resolution. Reporting directly to site manager and franchisees