Kayla Lauzon

Manager, Operations and Logistics at Diversity Institute
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Location
CA
Languages
  • French -

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Experience

    • Canada
    • Research Services
    • 1 - 100 Employee
    • Manager, Operations and Logistics
      • Oct 2021 - Present

      - Lead the unionized operations team responsible for coordinating the activities of and providing daily support to the Diversity Institute’s Academic Director with administrative functions such as scheduling, meeting and presentation materials, event planning and maintaining project deadlines- Provide direct executive support to the Academic Director and leadership team by analyzing knowledge of personal priorities, DI’s projects and mission, as well as partner and stakeholder relationships, to advise the both the Academic Director and leadership team on ongoing strategic priorities while handling sensitive, confidential and urgent matters- Develop and foster relationships with external partners and stakeholders across all industries, strategically leveraging and coordinating with the appropriate members of the leadership team to engage in the most meaningful ways, while always maintaining tact and diplomacy- Collaborate with staff to innovate and streamline internal communications and organizational functions, including advising on best practices for funded project activity reporting and priority list management for the Academic Director in the organization-wide implementation of Salesforce

    • Project Coordinator - Future Skills
      • Nov 2020 - Nov 2021

      - Integral part of small operations team responsible for coordinating the activities of and providing daily support to the Diversity Institute’s Academic Director- Responsible for planning and coordinating the Academic Director’s participation in upwards of 20 events and planning meetings weekly with a range of stakeholders, including community and government organizations provincially, nationally and globally (resulting in approximately 350 activities per quarter)- Continue to achieve a deep understanding of the Diversity Institute, WEKH and Future Skills Centre’s work in order to attend all online events assisting the Academic Director to share appropriate institutional research and resources to attendees, in additional to providing technical support- Manage and track all upcoming events and materials delegation within the appropriate department- Provide administrative support to the Academic Director by providing scheduling support and managing task lists by coordinating with directors across the organization

    • Coordinator
      • May 2020 - Nov 2020

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Coordinator, Public Affairs & Partnerships
      • Sep 2018 - Jul 2020

      - Coordinate Parkinson Canada's Ambassador Network - recruiting and training volunteers nationwide to advocate on behalf of the Parkinson community to their local elected officials - Communicate and educate the Parkinson community on current Parkinson Canada activities on advocacy - Monitor current events and government activities relating to Parkinson's Disease and the Parkinson community - Coordinate materials and event preparation for Parkinson Canada advocacy events - Field inquiries and assist with administrative duties where required

    • MPP Liaison (Minister's Office)
      • Oct 2016 - Jun 2018

      - Was responsible for timely delivery of accurate information to constituency offices regarding ministry activities and policies- Acted as case manager to assist in resolution of ministry related inquiries from all MPPs and constituency offices, working closely with Deputy Minister’s Office- Coordinated Minister’s correspondence; triaging to staff for approvals, ensuring timely signature by Minister and delivery to ministry correspondence unit- Supported operations team by assisting with tour & event planning and office management duties where required

    • Minister's Office Manager & Scheduler
      • Aug 2015 - Oct 2016

      - Was responsible for managing schedules for the Minister and the Chief of Staff, including briefings, stakeholder meetings and events- Managed office related accounts payable for contracted services, as well as managed oversaw the day-to-day functions of office assets and property management- Worked in partnership with Minister's local team to ensure a seamless process between constituency related events and ministerial related events - Coordinated with MO and Ministry staff have provided appropriate materials in support of meetings, events and activities

    • Legislative Assistant to the Parliamentary Assistant
      • Oct 2014 - Jul 2015

      - Played a lead role in formulating and consulting with stakeholders for the Parliamentary Assistant’s Private Member’s Bill and Motion- Supported the Parliamentary Assistant in daily Queen’s Park duties such as preparing for committees, consulting with various offices and stakeholders, preparing member’s statements, managing social media accounts, responsible for all Toronto scheduling- Worked closely with the Parliamentary Assistant’s constituency team to ensure teamwork and seamless communication between both offices- Acted as main contact between Parliamentary Assistant and the Ministry of Research and Innovation team, planning and attending ministry events, meeting stakeholders and working with ministry officials

    • Canada
    • Legislative Offices
    • 400 - 500 Employee
    • Constituency Assistant
      • Dec 2013 - Oct 2014

      - Answered all incoming calls and greeted all constituent walk-ins - Completed all office case work by liaising with ministries, outside organizations or directing constituents to proper channels to resolve their issues and concerns - Kept organized records of each case, incoming mail, e-mail and phone messages - Accompanied member to local events and developed professional relationships with local stakeholders, organizations and staff - Answered all incoming calls and greeted all constituent walk-ins - Completed all office case work by liaising with ministries, outside organizations or directing constituents to proper channels to resolve their issues and concerns - Kept organized records of each case, incoming mail, e-mail and phone messages - Accompanied member to local events and developed professional relationships with local stakeholders, organizations and staff

    • Intern
      • May 2013 - Aug 2013

      - Organized and managed the movement of Office of Francophone Affairs correspondence between the Minister’s office and ministry officials - Assisted in preparation and analysis of policy proposal documents regarding Corrections, Community Safety and Francophone Affairs - Developed relationships with and gained knowledge from both ministry officials and political staff - Organized and managed the movement of Office of Francophone Affairs correspondence between the Minister’s office and ministry officials - Assisted in preparation and analysis of policy proposal documents regarding Corrections, Community Safety and Francophone Affairs - Developed relationships with and gained knowledge from both ministry officials and political staff

    • Constituency Assistant/Intern
      • May 2012 - May 2013

      - Developed professional relationships with both constituency staff and Member - Completed various tasks from working directly with constituents with case work, faxing, filing - Improved problem solving skills while completing case work autonomously, researching solutions online, in-office documents and by contacting ministries directly - Developed professional relationships with both constituency staff and Member - Completed various tasks from working directly with constituents with case work, faxing, filing - Improved problem solving skills while completing case work autonomously, researching solutions online, in-office documents and by contacting ministries directly

Education

  • Smith School of Business at Queen's University
    Master's degree, Management, Innovation and Entrepreneurship (MMIE)
    2022 - 2023
  • Brock University
    Bachelor of Arts (B.A.), Political Science
    2010 - 2013
  • George Brown College
    Certificate, Human Resources Management
    2018 - 2020
  • Humber College
    Post-Graduate, Public Administration
    2013 - 2014

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