Kayla Hornbrook

Project Manager at Five Maples
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston Area, US
Skills

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Credentials

  • Certified Direct Mail Professional (CDMP)
    United States Postal Service
    Apr, 2017
    - Nov, 2024

Experience

  • Five Maples
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • Aug 2016 - Present

      Developed and implemented annual client Debriefs and Satisfaction surveys for end of year performance, analyzing and utilizing information for company process improvement and development, gauge business to business relationship success, marketing strategy, and product development and creation, by identifying customer needs, interests, and success. Both debriefs and surveys are continually modified over the course of each year, depending on the achievement of development and improvement goals throughout the year.Consult nonprofit clients on fundraising best practice regarding messaging, copywriting, design, data, planning, and content. Work with clients, sales, production, and outside vendors to set up and execute jobs.Create quotes, estimates, and work orders.Plan job schedules and track job progress through creative, production, and billing.Schedule and lead planning/ launch calls with clients.Proof-read materials and confirm correct layout, spelling, and grammar. Advise clients how to work with data, design mail pieces, and meet postal regulations. Brainstorm and develop mailing packages with Sales that will lead to best results for client. Assist in preparing annual program pricing and proposals. Identify best criteria, demographics for acquisition lists and work with third party vendors to acquire mailing lists. Identify and follow up on opportunities for upselling with consideration for client budget and ROI. Contribute to marketing content and development. Research and develop company best practice, working collaboratively with consultants, marketing, sales, and operations. Worked collaboratively with consultants, sales, and marketing on product launch of Donor Search, in which I helped develop marketing and sales content, process for on-boarding clients.Achieved $500K in sales for company in 2018; highest in company history.

  • UNFI
    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Purchasing Assistant
      • Sep 2015 - Jun 2016

      Responsible for the effective and accurate performance of assigned clerical and purchasing functions.Review daily Lost Sales Reports and report information to buyers, operations and vendors as necessary.Maintain files for purchase orders and requisitions; confirm faxed purchase orders and verify availability; adjust purchase orders as needed.Type and prepare a variety of documents, reports, and records including Returns to Vendor, mis-shipments, Expeditors Report and billbacks.Responsible for establishing and maintaining effective, professional business relations with vendors and service providers.Obtain and convey information courteously and promptly. Interact with the Inventory Control and Quality Control departments with requests for product cycle counts and problem research

  • C&S Wholesale Grocers
    • United States
    • Wholesale
    • 700 & Above Employee
    • Buyers Assistant
      • Aug 2011 - Sep 2015

      Compiling/ Distributing reports to appropriate buyers/ parties; item/vendor maintenance; expedite/push orders as needed based on receiving capacities and customer needs; cross-trained in Scheduling with knowledge of Retalix; proficient in Excel, Outlook, MOS, Biceps, Oracle; creating/revising purchase orders.

  • The Home Depot
    • United States
    • Retail
    • 700 & Above Employee
    • Bookkeeper/ Head Cashier/Service Desk
      • Aug 2008 - Mar 2011

      Prepared financial reports and distributed to department managers; bank deposits/ receipts of money; provided inventory support by ordering materials and supplies; maintained time punch corrections, vacation/ personal time for employees; prepared/ distributed tills for next day; balanced tills from previous day and recorded profit/losses; managed group up to 20 people on Front End, including breaks, lunches, training, etc; created/ closed out Purchase Orders for "pro" clients; directed/ transferred calls to appropriate parties; performed/ trained on returns; learned skills in lumber/ building materials, lawn/garden, flooring, hardware, paint.

Education

  • Keene State College
    Bachelor’s Degree, Sociology
    2005 - 2010

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