Kayla Hess

Medical Administration at Avosys Technology, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Norfolk, Virginia, United States, US
Languages
  • English Native or bilingual proficiency

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Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Medical Administration
      • Jul 2021 - Present

      -Greets patients/visitors at a front desk. -Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. -Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, and make referrals to other sections. -Obtains updates and files medical records. -Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. -Ensures arrival of medical records prior to appointment(s). -Initiates and locates patient medical records as needed. -Obtains documentation as requested by health-care providers (test results, or documentation not yet filed in records). -Performs other administrative and clerical duties in support of the medical care and operational support. -Creates appointment schedules and templates in patient appointment computer system. -Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system Show less

  • Self-employed
    • Norfolk, Virginia
    • Pet Care Professional
      • Sep 2017 - Present

      • Exercised animals regularly with walks and rigorous play activities. • Skillfully helped treat animal skin, eyes and other parts with ointments and other medications. • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact. • Entrusted with the security and upkeep to over 30 client's homes. • Created an Instagram business page to boost revenue • Exercised animals regularly with walks and rigorous play activities. • Skillfully helped treat animal skin, eyes and other parts with ointments and other medications. • Mixed and administered special food formulas to individual animals based on unique dietary needs. Show less

  • Khames Jewelers
    • Virginia Beach, Virginia
    • Fine Jewelry Sales
      • Mar 2020 - Jan 2021

      • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations. • Created, implemented and managed the company's Facebook and Instagram posts for marketing purposes. • Filed and organized all jewelry insurance, incoming shipments, payments, and business expenses. • Rearrange jewelry cases for new merchandise, season changes, special events and clearance sales. • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior. Show less

  • Khames Jewelers
    • Virginia Beach, VA
    • Fine Jewelry Sales Associates
      • Oct 2016 - May 2017

Education

  • Old Dominion University
    Bachelor of Science - BS, Psychology
    2013 - 2018
  • Great Bridge Highschool
    2009 - 2013
  • University of Phoenix
    Master of Science - MS, Mental Health Counseling/Counselor
    2023 -

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