Kayla Hess
Medical Administration at Avosys Technology, Inc.- Claim this Profile
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English Native or bilingual proficiency
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Bio
Experience
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Avosys Technology, Inc.
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IT Services and IT Consulting
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1 - 100 Employee
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Medical Administration
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Jul 2021 - Present
-Greets patients/visitors at a front desk. -Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. -Arranges and schedules medical appointments and determines patient eligibility for services. Determine patient eligibility, schedule appointments, relay general instructions to patients, and make referrals to other sections. -Obtains updates and files medical records. -Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. -Ensures arrival of medical records prior to appointment(s). -Initiates and locates patient medical records as needed. -Obtains documentation as requested by health-care providers (test results, or documentation not yet filed in records). -Performs other administrative and clerical duties in support of the medical care and operational support. -Creates appointment schedules and templates in patient appointment computer system. -Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system Show less
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Self-employed
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Norfolk, Virginia
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Pet Care Professional
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Sep 2017 - Present
• Exercised animals regularly with walks and rigorous play activities. • Skillfully helped treat animal skin, eyes and other parts with ointments and other medications. • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact. • Entrusted with the security and upkeep to over 30 client's homes. • Created an Instagram business page to boost revenue • Exercised animals regularly with walks and rigorous play activities. • Skillfully helped treat animal skin, eyes and other parts with ointments and other medications. • Mixed and administered special food formulas to individual animals based on unique dietary needs. Show less
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Khames Jewelers
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Virginia Beach, Virginia
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Fine Jewelry Sales
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Mar 2020 - Jan 2021
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations. • Created, implemented and managed the company's Facebook and Instagram posts for marketing purposes. • Filed and organized all jewelry insurance, incoming shipments, payments, and business expenses. • Rearrange jewelry cases for new merchandise, season changes, special events and clearance sales. • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior. Show less
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Khames Jewelers
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Virginia Beach, VA
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Fine Jewelry Sales Associates
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Oct 2016 - May 2017
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Education
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Old Dominion University
Bachelor of Science - BS, Psychology -
Great Bridge Highschool
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University of Phoenix
Master of Science - MS, Mental Health Counseling/Counselor