Kayla Epps
Office Operations Manager at Corley Plumbing Air Electric- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Darkness To Light Training
-Feb, 2016- Oct, 2024 -
Mandated Reporter Training
-Oct, 2015- Oct, 2024
Experience
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Corley Plumbing Air Electric
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United States
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Construction
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1 - 100 Employee
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Office Operations Manager
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Jul 2016 - Present
Lead customer service representatives, dispatchers, and trade/retail administrators.Monitor staff performance to ensure that daily revenue and sold-hour goals are met.Show employees how their individual contributions matter to the company’s success.Communicate clearly, show recognition and build rapport with employees.Conduct daily huddles, team meetings and 1:1’s.Conduct meetings with key managers to increase productivity levels.Promote company culture by living out agreed upon values, specifically ethics and integrity.Ensure the smooth running of an office on a day-to-day basis and manage a team of administrative or support staff.Track payments, light bookkeeping, track tech schedules/timesheets.Generate operational/financial reports developing company plans on how to achieve budgets, revenues, and goals.
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Child Advocacy Center
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Public Safety
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1 - 100 Employee
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Internship
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Jan 2016 - Apr 2016
Filing/handling paperwork, watching forensic interviews, attending court hearings Filing/handling paperwork, watching forensic interviews, attending court hearings
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Food Lion
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United States
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Retail
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700 & Above Employee
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Bookkeeper/Front End Sales Assistant
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Mar 2011 - Oct 2015
Responsible for cashiers and tracking/depositing money Responsible for cashiers and tracking/depositing money
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Education
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2020 - 2021
Southern Wesleyan University
Master of Business Administration - MBA, 3.9 -
2011 - 2016
University of South Carolina Upstate
Bachelor’s Degree, Psychology
Community
