Experience

Burlingame Country Club
• United States
• Golf Courses and Country Clubs
• 1 - 100 Employee
• Director of Communications

  • May 2023 - Present


Old Edwards Inn and Spa

• Wedding and Special Events Sales Manager

  • Jan 2022 - May 2023

  • Train and assist with the hiring of new employees.• Responsible for the effective review, planning, communication, coordination, and execution of planned events for up to 240 people.• Help manage social media platforms and create engaging content. • Create contracts for clients and manage deposits and final billing.

• Wedding and Special Events Sales Associate

  • Dec 2020 - Feb 2022

  • Function as liaison between the client, vendors, sales manager, and the property, coordinating with each department regarding their specific role in the on-site event.• Respond to leads and provide information regarding the 12 different venues, 3 hotel properties, catering menus, food and beverage minimums, and additional services offered.• Created Banquet Event Orders and table diagrams outlining the fine details of each event.

• Server and Reservation Specialists

  • Jun 2020 - Dec 2020

  • Customer service expertise both in person and over the phone.• Practice attention to detail and organization while booking dinner reservations in Open Table, arranging the floor, assigning the server reservations and preparing the dining room for service. • Practice menu knowledge by memorizing the dinner menu, daily specials, the wine list, and pairings.



Western Carolina University

• United States
• Higher Education
• 700 & Above Employee

• Social Media Coordinator

  • May 2019 - Dec 2020

  • Develop engaging content and execute a cross-channel posting schedule for WCU’s enterprise and alumni social media channels with audiences ranging from 8,000 to 60,000. • Manage engagement across social media platforms and serve as a first line of customer service. • Assess analytics to measure results and make adjustments. • Collaborate with photography, videography, and digital content team members. • Draft web content and publish to the university’s website through the CMS. • Develop engaging content and execute a cross-channel posting schedule for WCU’s enterprise and alumni social media channels with audiences ranging from 8,000 to 60,000. • Manage engagement across social media platforms and serve as a first line of customer service. • Assess analytics to measure results and make adjustments. • Collaborate with photography, videography, and digital content team members. • Draft web content and publish to the university’s website through the CMS.



Canyon Kitchen at Lonesome Valley

• United States
• Restaurants
• 1 - 100 Employee

• Food Server

  • May 2018 - Dec 2020

  • Create a five-star dining experience and establish a positive rapport with guests from all over the U.S. • Gain experience in sales through learning the delicate process of winemaking and varieties from around the world. • Create a five-star dining experience and establish a positive rapport with guests from all over the U.S. • Gain experience in sales through learning the delicate process of winemaking and varieties from around the world.



Home Towne Realty

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • May 2017 - Aug 2018

  • Led networking groups with local companies to build relationships within the community. • Developed content and maintained all social media platforms for the company including Facebook, Instagram, and LinkedIn for the company. • Scheduled appointments for employers and clients. • Solicited donations from local businesses to promote community interactions. • Led networking groups with local companies to build relationships within the community. • Developed content and maintained all social media platforms for the company including Facebook, Instagram, and LinkedIn for the company. • Scheduled appointments for employers and clients. • Solicited donations from local businesses to promote community interactions.



Carolina Mudcats

• United States
• Spectator Sports
• 1 - 100 Employee

• Promotions Team

  • Apr 2014 - Aug 2018

  • Connected with fans at all home baseball games to build strong customer relationships. • Worked as a team to create a positive fan experience by encouraging the crowd to participate in organized games, songs, and dances throughout the game. • Represented the brand and handled customer concerns. • Maintained cooperative relationships with representatives in the community, consumers, and employees. • Connected with fans at all home baseball games to build strong customer relationships. • Worked as a team to create a positive fan experience by encouraging the crowd to participate in organized games, songs, and dances throughout the game. • Represented the brand and handled customer concerns. • Maintained cooperative relationships with representatives in the community, consumers, and employees.